William Moore

Experience

• 

  Convergys

  Mar 1998 - Jun 2000

  Programmer/Reports Specialist

  Developed a data collection system to automate the creation of weekly reportsfor one of AT&T’s Business Clients.Worked with a team to redesign an internal website to facilitate in thedissemination of information from the managers to the associates

• 

  University of Manitoba

  Jun 2000 - now

  As a Portfolio Lead on the operational team responsible for centrally managed applications:● Ensure the work queue for the applications in my area are being properly actioned● Assist portfolio members with any issues they may come across● Report status of the portfolio to management● Participate in resourcing discussions● Review Transfer to Operation documentation for completenessAs the Technical Lead on the operational team responsible for centrally managed applications:● Assist other Portfolio Leads in reviewing Transfer to Operations documentation● Develop, collaborate, propose, and promote standards for the application operational team● Work with members of the infrastructure and application teams to develop, collaborate, propose, and promote standards across all our teams● Participate in hiring for my team● Work with my manager to assess inbound application needs Show less Acted as the solution architect on the following projects:● Replacement of the enterprise portal: The technology stack for the University’s portal was no longer supported and a new direction was required. Investigated portal technologies to asses is performing a version upgrade of the current vendor’s solution was sufficient. Once this was determined worked with a team to design a robust implementation of the portal that allows for growth (not just at the technology layer, but to offer an ability for new portal services to be brought on board).● Replacement of the Identity and Access Management application (ongoing): Currently working through the RFP phase of the project to acquire an integrator and product to replace the current IAM solution. At this phase of the project I am refining our documentation of the current state to aide the potential vendors to better understand our current IAM needs with an eye towards the future. Show less Acted as the lead analyst on the following projects:● Implementation of an enterprise portal: The goal of this project was to establish a portal that both students and employees could use to access personalized content. I gathered requirements from the various stakeholders to help develop the content (including custom micro applications) to meet their expectations of the portal. There was also a focus on integrating the portal with our home grown account management system and mainframe course enrolment system.● Identity and access management: Transitioned from a home grown account management solution to a packaged solution (Sun Waveset). During this project, I gathered requirements from the various stakeholders of identity data to develop work packages for the developers to build up the system.Acted as the integration analyst for the transition from the Angel Learning Management System(LMS) to the Desire2Learn LMS. The integration focus was on user account provisioning in conjunction with course enrolment processing from our student information system (Ellucian Banner) Show less

  • Manager of Application Maintenance

    Feb 2023 - now

  • Portfolio/Technical Lead

    Jan 2018 - now

  • Senior System Analyst

    Mar 2016 - Dec 2018

  • Solution Architect (acting)

    Jan 2013 - Mar 2016

  • System Analyst

    Jun 2004 - Dec 2012

  • Senior Programmer

    Jun 2000 - May 2004