Hardik Kareliya

Experience

• 

  NETWORKERS HOME

  Jun 2018 - Aug 2018

  CCNA-CCNP trainee

  learnt about Cisco Devices like Router switches configuration, routing part Eigrp, BGP, OSPF, switching part VLAN , Security etc...

• 

  Ishan Technologies

  Sept 2018 - Sept 2019

  Network support executive L1

  • Providing Broadband, Leasdline, IP camera,P2P, Wireless connectivity on ubqt, power beam, fiber connection for internet.• Managing leaseline customer and solving problem of internet connectivity like RF and fiber connection, slow speed issue, ping breakages issue, web site issue.

• 

  Cloud Planet Technologies

  Sept 2019 - Jun 2020

  Network Operations Center Engineer L1

  • Provide all types of server like dedicated server, VPS, co- location.• Managing Data center server room,UPS room, Fire safety room.• Customer support base on Tickets.• Windows Server OS installation like 2012, 2016 in VMware and Vsphre Client.•CentOS ,Redhet OS installation in Server ,PC

• 

  Wipro

  Jun 2020 - May 2021

  IT & Desktop Support Engineer L2

  • Adani belevedere Club site- IT management • Software and hardware installation in laptop, Posiflex and desktop.• Security software installation like Netscope, bitlock. Compilation software installation like PGP, DLP, EDR, Defender.• wifi issues, LAN and network support.

• 

  ITCG Solutions Pvt. Ltd.

  Jun 2021 - Mar 2023

  Network-Cyber Security Engineer & Technical Support Engineer

  • Providing sales & service like NAS storage QNAP, Security -sonicwall, Sophos, windows server, Antivirus, NComputing, Veeam, Quantum Network, Team viewer,Anydesk , Endpoint security.•Managing all customers & partners related to Network security ,Data management , Thin client etc..• Customer support on Tickets with SLA.• Solving problems of firewall like Port forwarding, SD WAN ,SSL VPN, Site to Site VPN, CFS issues,DPI SSL, security service IDS/IPS,App control faiover load balancing.• Qnap RAID 0 1 5 6 configuration.• Solving problems of QNAP like storage volume full, share folder permission, HBS backup, ISCSI storage, LUN storage,Cloud storage, snapshot.etc...• Ncomputing support l300, L250, Rx300,RX-RDP installation for Centralized server.• Windows Server 2016, 2019 installation in Rackmount and tower server, and add RDP and Active directory roll and features installation.• Quantum Network Wireless device QN-2 series Cloud configuration.• Veeam Agent and Community version installation and configuration for backup data.• Endpoint installation antivirus. Show less

• 

  Tata Consultancy Services

  Apr 2023 - now

  Senior Process Associate Network & Security

  • Working for the Comcast Project as a MES/TTU installation • Managing an enterprise customer ,store Network device configuration, SD- WAN management.• Working on Cisco Meraki Switch- Router , Fortinet, Zabbix ,Cradle point ,ATA device, CADA.• Working on Aruba AP 340, 320, 310 series, Aruba Switch 2530, 2540..• Working on Cradle point AER1600, AER1650, CBA850, IBR650B.• Fortinet 61E, 81E ,60D FortiWifi, FortiExtender• Manage Voice Cisco SPA122 ATA.• Meraki MR70 Access Point Show less