Hailey Hyunjee Kim

Hailey Hyunjee Kim

User Experience Researcher (remote)

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location of Hailey Hyunjee KimGalway, County Galway, Ireland

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  • Timeline

  • About me

    UX Content Manager at The Miilk

  • Education

    • North Carolina State University

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      Doctor of Philosophy (PhD) Design

      * Focus: Qualitative Research Methods, Indoor Public Space Design* Dissertation: Researching Indoor Public Space Attributes: Enhancing the Interaction between Older Adults and Children (Advisor – Dr. Sharon Joines)

    • Kyung Hee University

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      Bachelor's degree Interior Design
    • Kyung Hee University

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      Master's degree Interior Design

      * Focus: Qualitative Research Methods, Design for Elderly Housing* Thesis: Direction to Plan Kitchen and Bathroom for the Aged (Advisor – Professor Hyekyung Oh)

  • Experience

    • 진지한 컴퍼니

      Nov 2020 - now
      User Experience Researcher (remote)

      * Identify research needs by working closely with Stakeholders* Build impactful research plans that provide deep user insights needed to impact strategy to develop a service* Create the most comprehensive questionnaires according to business questions, research questions and interview questions for in-person & remote interviews* Identify gaps and customer pain points, as well as potential customer delighters* Analyse results using dedoose, saturate, and etc. and create reports with thematic analysis * Conducted one-on-one interviews with more than 100 people by April 2022 Show less

    • The Miilk 더밀크

      May 2021 - now
      UX Content Manager (remote)
  • Licenses & Certifications

    • Become a UX Designer from Scratch

      The Interaction Design Foundation
      Apr 2019
      View certificate certificate