Cherry Hsu

Experience

• 

  Bank Sinopac Ltd.

  Jun 2008 - Apr 2011

  企金 / 理專 / 個金 專員

  1. 陌生開拓客戶2. 維持既有客戶關係3. 個人房貸資訊查詢與辦理4. 提供客戶理財規劃之需求5. 企業金融貸款資訊及服務6. 企業額度需求規劃及進出口融資、避險等7. 依據客戶所需，推廣信用卡、存款、貸款及投資理財等各種金融產品及服務，並將客戶轉介負責相關之業務專員協助辦理。

• 

  Hewlett Packard Enterprise

  Nov 2013 - Apr 2016

  Executed renewal contract end to end life cycle support including customer’s query solving, sales strategy, system operation and contract review negotiation. Supported more than 100 HPE Taiwan key major account customers includes public sector, Taiwan major finance company(Banks & Securities) and other electric company(UMC,NXP) and 300 small business accounts in Taiwan.1. Coordinated and integrated with internal business, finance, legal, deliver team and customers to renewal contract.2. Analyzed deal history, selling strategy and identified issues to account managers to achieved sales quota.3. Managed finance report and implemented reforming monthly billing process within operation and engineer team.4. Guided new team member in accord with HP business conduct and improved China offshore team quote quality.5. Monitored internal facing offshore and outsourcing telesales project quality. Show less Engaged consulting project at the beginning, educate pursuit/sales periodically for pricing tool and revenue recognition concept and other operational related knowledge. Demonstrate basic financial advisor’s role as an Opportunity Consultant by identifying the risk, revenue recognition, cash flow impact, and cost/profitability analysis during solution deal pursuit/pricing stage.1. Order tracking and early alert if there is some issue in sales meeting, order entry checking to ensure compliance with order acceptance criteria.2. Analyze and streamline existing business process to maximize operational efficiency for offshore.3. Check the related materials for compliance, draft the finance key review factors for finance/credit team approval before final quotation.4. Track order status from SFDC report, and join pursuit/sales meeting for early alert.5. Own the overall pricing and quotation process. Need to check the related materials for compliance, draft the finance key review factors for finance/credit team approval before final quotation.6 Demonstrate basic financial advisor’s role as an Opportunity Consultant for TC business by identifying the risk, revenue recognition, cash flow impact, and cost/profitability analysis during solution deal pursuit/pricing stage.7. Act as a partner to the business team in the bidding negotiation process.8. Help to review the RFP, T&C and search for approvals from end to end. Show less Manage consulting project from end to end, ensure timely forecast report submission and manage project data accuracy, need to control revenue, cost and expense within budget, improve project EGM and all the relative internal process to ensure they are follow operational compliance.1. Provide overall business units project management., support project managers for monthly PMs’ utilization tracking, outsourcing projects P&L Reforecasting, EGM% monitoring, outsourcing payment, acceptance, and finance month end closing.2. Responsible for monthly performance reporting by business sector and by deal such as orders, revenue, costs…etc.3. Ensured timely revenue forecast submissions.4. As ECO team lead and system super user to guide team member to assess country ECO operational compliance. 5. Help to improve forecast process and system maintenance, which ensure ECO team always keep excellent grade on project revenue/cost forecast. Show less Engaged with over 100 local business (direct/indirect) customers to renew annual contract, provided end-to-end support from system operation to deal negotiation1. Developed and managed relationship with customers, channel partner and HP functional teams to meet customer expectation and sales quota2. Conduct internal operation and sales affairs to reach team annual budget US$100M.3. Implemented account business plan and identified sales opportunities for improving customer satisfaction and driving incremental business4. Coordinate and integrate with six business related teams to renew the annual customers’ service contract. Show less

  • Customer Specialist, Customer Operation, Enterprise Group

    Sept 2015 - Apr 2016

  • Deal Coordination, Engagement Customer operation, Enterprise Group

    May 2011 - Aug 2015

  • Project Controller, Engagement Customer Operation, Enterprise Group

    May 2011 - Aug 2015

  • Inside telesales, Customer Operation, Enterprise Group

    Nov 2013 - Apr 2014
• 

  Ricoh Taiwan台灣理光

  Jun 2016 - Jul 2022

  1.Product launch process preparation、Collect and analysis product marketing information.2.Responsible for product launch relative process, Product promotion and selling market plan、New product training.3.Competitor information collection and analysis.4.Product cost、P&L、Margin analysis、Product price position strategy.5.Integrate, analysis product information, and maintain system database.6.Efficiency analysis after product launch and keep improving product.7.Proposal and report preparation.8.Project support.9.Project assigned.10.Product stock management11.Coordinate cross department and problem solve Show less 1. Drive cross-department collaboration, justify requirement consistency, establish effective workflows that align with project goals and improve operational efficiency.2.Conduct requirement interview and coordination, plan and integrate project documents, identify project risks, propose and briefing project content to managers and stakeholders.3.Lead the planning and implementation of project 4.Facilitate the definition of project scope, goals and deliverable5.Define project tasks and resource requirements, coordinate with project members6.Manage project resource allocation and project budget7.Plan and schedule project timelines 8.Track project deliverable and make project schedule report9.Provide direction and support to project team 10.Identify and solve project problems, track and integrate analysis to manage project risks efficiency.11.Quality check and quality assurance, new process/system testing to assist new process/system launched12.Constantly monitor and report on progress of the project to all stakeholders13.Present reports defining project progress, problems and solutions 14.Implement and manage project changes and interventions to achieve project outputs 15.Project monitor and auditing to meet schedule, quality, budget and continuous Improvement assessment of results16.Lead review and improvement meeting and record the lessons learned17.Establish and improve company’s project management procedure18.Other execution and project assigned Show less

  • Product Manager

    Mar 2020 - Jul 2022

  • Project Manager

    Jun 2016 - Mar 2020
• 

  IMotion Group

  Jul 2022 - now

  Product Manager