Debra Jones

Experience

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  Earlier Professional Background includes 5+ years

  Mar 1995 - Jan 2000

  Early Career Positions Include:

  5+ years of experience as:• Placement Coordinator (Medical Placement Services, Portland, OR) • Coding Consultant and Coding/Billing Specialist (Marquam Medical Clinic & MedData, Inc., Portland, OR)

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  Danbury Health Systems

  Mar 2000 - Mar 2009

  As project leader, I provided project implementation and IT management experience for Danbury Health Systems, considered Western CT/NY region’s premier patient-centered healthcare organization. Highlights of my contributions in this role include:• As Project Lead for Soarian Financials, I successfully managed the complex conversion project, which was an intensive, 6-month project; I directed a team of 20 resources.• Working as Project Manager, I also conducted physicians’ assessments/interviews, garnered project buy-in, and provided scoping across a 3-month effort on the PatientLink portal upgrade program (ultimately HealthLink RHIO). Show less Manager, Coding & Audit Systems (2002–2007)As department manager, I was instrumental in driving a number of performance improvement initiatives that supported 150+ physicians across 35 offices. Select highlights include:• Oversaw project team of 45, effectively managing-by-influence—from multiple technology vendors to physician leaders and external clients.• Managed successful conversion from capped-out, character-cell based IDX system to new GE FlowCast (IDX) windows-based system; yearlong effort supported 150+ physicians across 35 offices.- Directed 3–4 systems resources and delivered on-time, on-budget project results.• Developed and implemented customized training manual—teaching PMCC course with 100% success rate on AAPC exam.• Achieved 25% FTE reductions through new centralized workflows.• Reduced denied claims by 5% across multispecialty group.• Investigated system security/privacy breaches, developed chart-auditing system, and provided reporting of audit findings. Analyzed big data revealing inadequate clinical documents to support billed services.• Established organization’s 1st Coding Department in 2002—earning certification while instituting Coding Performance Improvement Program and training 30+ certified coders.• Financial System Support Coordinator (2000–2007). Show less

  • Project Leader, Strategic Programs

    Jan 2007 - Mar 2009

  • Manager, Coding & Audit Systems/Financial System Support Coordinator

    Mar 2000 - Jan 2007
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  CodeRyte

  Mar 2009 - Apr 2012

  Manager, Coding Analyst Team

  I was recruited by CodeRyte and brought value to 7 of their top 10 revenue-producing clients, initially as a Coding Analyst (Mar. 2009-May 2010). I was promoted in 2010 to the role of Team Leader, a position I held until my promotion to Manager in 2011. I was instrumental as part of the senior leadership serving on the transition team as CodeRyte was acquired by 3M in 2009. This move enabled 3M to expand into the ambulatory care marketplace with computer-assisted coding and natural language processing capability.Select contributions following transition include:• Implemented PRN (as needed) support model and new support position to efficiently align CAs with clients; optimized organization, ensuring service/productivity goals were exceeded. • Created standardized coding specifications across multi-specialties, including coding guidelines and other documentation to improve client experience. Show less

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  3M

  Apr 2012 - Sept 2023

  As the Global Clinical & Coding Content Manager I have the opportunity to collaborate with some of the most innovative and diverse people around the world. Some of the areas of responsibility and impact will be:• Coordinating between the multiple engineering and content specialist teams working on the 3M Natural Language Understanding (NLU) and Natural Language Processing (NLP) applications.• Monitoring customer requests, development tasks and content work, and creating new items as needed.• Managing and prioritizing content backlog to prioritize and align work to support market growth.• Leading customer and internal meetings to help drive measurable progress.• Managing and aligning clinical and coding content development roadmaps to ensure successful customer outcomes. Show less One of the key roles I played in the CodeRyte acquisition by 3M was leveraging my coding expertise coupled with “voice of client” background to expertly support the outpatient/professional business units in 3M’s rapidly changing environment. I have grown the team of Coding Analysts (CAs) from just 4 direct reports to 11 to effectively support three product lines; CodeAssist Ambulatory Care, 360e Outpatient and 360e Professional, by creating a comprehensive coding support infrastructure serving over 500 clients.In addition, from June–December 2015, I simultaneously performed the dual role of Product Owner, Tools Team for ICD-10 Acceleration Project. I provided visioning to an 8-person team as Scrum Master and created/prioritized the product backlog. We achieved the October 1, 2015, federally mandated deadline for ICD-10, delivering a workable tool for client support for Knowledge Workbench. Additional performance highlights include:• Managed development of client support model from concept to completion, including risk assessments, established metrics, and quantified Service Level Agreements; reduced turnaround times to an averge of <4 days.• Successfully completed more than 100 team projects—including major QA/Process Improvement initiatives, JIRA, report and workflow redesigns, client webinar series, centralized documentation, coding initiatives, and CA engagement improvements etc.. Show less

  • Global Clinical & Coding Content Manager, 3M Health Information Systems

    Jun 2022 - Sept 2023

  • Manager, Coding Analyst Team 3M Health Information Systems

    Apr 2012 - Jun 2022