Andrew Ebert

Experience

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  Milwaukee School of Engineering

  Aug 2010 - May 2013

  Gained experience in trouble solving by* Handling Printer Issues* Helping Staff with computer issues* Solving network issues* Setup Imaging Equipment for Laptops* Diagnosed a broad range of Issues Learned to repare Laptop ComputersGained experience in customer service by:* Helping people file help tickets* Helping people with their questions about technology* Helping resolve the customer's issues.Gained experience in time management by learning to complete tasks in a timely fashion/setting deadlines.

  • IT Tier 2 Technician

    Jan 2013 - May 2013

  • IT Helpdesk Technician

    Aug 2010 - Jan 2013
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  Ebert-tech.com

  Dec 2010 - Sept 2011

  Webdeveloper

  Self-employed

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  Acquity Group

  Jun 2013 - Jul 2013

  Associate Developer

  Develop e-commerce platform implementations for clients, support implementations, and improve my skills as a software developer.

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  Accenture

  Jul 2013 - Jan 2024

  Digital Technology Developer Team Lead at Accenture working on e-commerce platforms and content management systems. I have worked on multiple projects for customizing the e-commerce platform SAP Commerce for customers and integrating it into their existing infrastructure through all phases including Requirements Gathering to Post Go Live Support. These included the roles of developer, dev lead, architect, trainer, and SME. Projects include setting up content management, order management, product information management, and digital asset management. Show less Develop and design e-commerce platform implementations and integrations for clients based on their requirements, needs, and their existing platforms.Support client's existing Hybris implementations with new features or fixing existing bugsSupport other developers with knowledge on Hybris along with the tools and technologies used in the companyImprove my skills as a software developer through courses, certifications, articles, and proof of concepts. Listed below are some of the projects I worked on. Show less

  • Digital Tech Dev Consulting Manager

    Jun 2019 - Jan 2024

  • Digital Technology Developer Consultant

    Jun 2014 - May 2019

  • SW Tech Implementation Specialist

    Jul 2013 - Jun 2014
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  Shift7, a Merkle Company

  Feb 2024 - now

  Technical Lead

  Technical Lead for the PIM practice. Responsible for helping to architect solutions for product information management systems including InRiver.