Pam Jackson, CPP, PHR

Experience

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  ACE Cash Express

  May 1998 - Apr 2000

  Payroll Administrator

  Processed biweekly payroll for company with 80 locations and more than 1,500 employees. Played a fundamental role in helping the company transition from Ceridian to UltiPro payroll processing system. Administered tax levies, child support and other garnishments, verified 401k contributions and loan payments. Reconciled general ledger accrual accounts and made corrections as needed.

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  D.R. Horton

  May 2000 - Aug 2008

  Payroll Manager

  Tasked with all ongoing hiring, training, and development of 12-person payroll staff while working for the largest homebuilder in the U.S. Ensured all payroll processes for 8,500+ employees across multiple states were completed correctly, including compliance with all state, federal, and company guidelines. Facilitated the conversion of more than 5,000 employees onto the ADP payroll system. Acted as a liaison between Payroll and Human Resources to ensure the smooth administration of employees’ payroll and benefits. Helped reduce the administrative error rate for W2s to less than 1%, company-wide. Show less

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  Highgate

  Sept 2008 - now

  Senior Vice President of Compensation & Benefits

  Manage a staff of more than 45 payroll specialists, facilitating all processes for multiple entities across a variety of states. Function as an intermediary between Payroll and other departments such as Human Resources, Accounting and Informational Technology; recognized as the primary contact for resolving high-level issues. Supervise myriad aspects of benefits administration, including informing all employees of their rights and eligibility, keeping the company up-to-date on ever-changing regulations, administering the company’s 401k plan, and partnering with Information Technology to consistently update the benefits system online. Instrumental in assisting the company with acquisitions of profitable business opportunities, many of which posted annual revenues upward of $10M.Discovered and helped the company to resolve a tax issue that could have resulted in up to $1M in fines. Accomplished bringing over 3,500 employees into compliance with the Fair Labor Standard Act (FLSA) by guiding ADP with the specific company requirements.Saved a subsidiary $10K by following up with the State of New York to resolve a sensitive tax issue. Helped the company implement a new system to track and confirm benefit eligibility for more than 7,000 employees in accordance with the Affordable Care Act.Named Employee of the Year in both 2010 and 2015. Show less