Matthew Klein

Experience

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  New York Jets

  Aug 2007 - Dec 2008

  Game Day Event Staff

  - Responsible for set-up, presentation, execution, and breakdown of the events. - Worked with the Retail Department to provide marketing support during Jets Fest.- Assisted with the production and distribution of promotional materials to support ticket sales and marketing programs.

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  New York Islanders

  Sept 2007 - Jun 2015

  Game Operations

  - Assisted in the development of game scripts and program timelines, detailing pre-game activities and special between period events for every Islanders home game.- Worked with sponsorship to create and ensure mutual satisfaction with sponsor-related features, events and in-stadium promotions.- Developed and executed new game entertainment initiatives that will engage fans, increase fan interactivity, and increase fan satisfaction.

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  University Sports Publications

  Mar 2008 - Dec 2014

  Advertising Traffic Coordinator

  - Acted as a liaison between the Sales, Accounts Receivables and Graphic Design departments to gather and structure advertisements for clients in print and online production.- Developed relationships with sponsors to provide repeat business and excellent customer service for top universities and professional sports teams such as; USC, Rutgers University, University of Pittsburgh, University of Florida, New York Yankees, New York Mets, etc.- Point of contact for all questions regarding production specifications for the staff and advertiser/agencies/prep houses, including USA TODAY.- Assisted in recruiting, hiring, and training of new employees. Show less

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  New York Mets

  Mar 2010 - Sept 2010

  Video Production & Scoreboard Assistant

  - Worked closely with producers and editors for securing and organizing production materials such as: videos, game stills, LED displays, animations, etc.- Directed the game night production crew responsible for all the in-house video displays for an efficient event presentation.- Assisted with day to day activities within the broadcasting department including: field shoots, logging, chyron, scripting, proofing, etc.

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  Cox Automotive Inc.

  Jan 2015 - now

  - Analysis of Market trends: Keeping up to date with industry trends. Assist in analyzing and interpreting how the F&I Business will be impacted. Offering suggestions on how to take action. - KPI Tracking: Assist in monitoring key performance indicators of F&I Business. Alert business when issues arise. - Business Reporting: Assist in creation and maintenance of recurring reporting as well as ad hoc data/reporting/insight requests. - Presentation: Assist in creation of presentation materials showing market trend data or F&I performance data, for consumption by Executives or for potential external outlets Show less - Work collaboratively with internal stakeholders and cross-functional teams to define and implement reporting/tracking needs for better decision making and improved F&I performance.- Convert raw data into applied, specific information and suggestions that add value to business planning and decision making while assisting in monitoring of key performance indicators of F&I Business.- Assist in creation and maintenance of recurring reporting while providing ad hoc, daily, weekly, and monthly reporting for several internal stakeholder groups with varying business needs and goals.- Design presentations for internal/external stakeholders concentrated on F&I performance with a focus on the Onboarding and Advisory Services divisions. Show less - Handle all incoming leads, cases and emails regarding potential enrollments of new and returning dealerships onto DealerTrack, while following all security and compliance regulations for conducting the Enrollment process. - Facilitate the user creation process with the dealership information owners and provide training for newly enrolled and returning dealerships for the Dealertrack platform specific to the credit application process and basic navigation of site; thus ensuring client satisfaction and knowledge.- Develop strong working relationships with the customer service, sales, product operations, lender and data operations teams enabling successful workflow.- Provide top-notch customer service: point of contact for all questions and inquiries regarding enrollment, reactivations, products and services. Show less

  • Financial Planning and Analysis Manager

    Sept 2021 - now

  • Business Intelligence Analyst: Finance and Insurance

    Dec 2016 - Aug 2021

  • Finance and Insurance Reporting Analyst

    Nov 2015 - Nov 2016

  • Dealer Operations Analyst

    Jan 2015 - Nov 2016