Andrew M Wright

Experience

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  Home Retail Group PLC

  Sept 2002 - Jun 2006

  Writing test scripts, testing software releases, implementing new software released, live testing at release, writing user manuals, collating user information and requirements

  • Test Analyst

    Apr 2004 - Jun 2006

  • Customer Service

    Jun 2002 - Jun 2006

  • Store Support

    Sept 2002 - Apr 2004
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  GRG/RMSL

  Feb 2009 - Mar 2014

  Control room supervisor

  Team Management, Quality control, Call taking, Staff Training, System testing, fire marshal, first aid, call escalation, staff grievances

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  Intatec

  Mar 2014 - Mar 2017

  Technical Administrator + Approvals engineer

  All company product approvals, running the technical department's administration side for both paperwork and financial reporting, technical support for the sales force, industry users and the general public, engineer site visits, building/site maintenance and improvement and all 3rd party contractors, WEEE compliance manager, Internal auditor for ISO9001, ISO14001 and OHSAS 18001. Compliance with health and safety in the workplace including, risk assessments, method statements and safe systems of work. Show less

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  Finning UK & Ireland

  Mar 2017 - Dec 2020

  Finsight controller

  This role requires remote monitoring and control of large gas and diesel generators on a 24/7 basis. Alongside the main duties, I have also implemented a new job management system to encompass and collate information previously spread across multiple different platforms. I have also been instrumental in process improvement and have worked closely with colleges in both my department and others to ensure that all work is as efficient and thorough as possible.Where possible technical support and advice is given to the customers to allow a minimal amount of downtime for the assets with the aim to be that there is never any unallocated or unauthorised downtime. Show less

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  Rollo

  Dec 2020 - now

  Service controller
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  Finning UK & Ireland

  Dec 2021 - now

  Service Controller

  I manage a large team of engineers. My responsibilities include training programs, process mapping, bridging the gap between field engineers and senior leaders to enable a smooth transfer of ideas and processes. An important part of this is tracking progress and abilities through data analysis and being able to present this information and any improvements that can be gained to both upper management and the team that the information has been gathered from. I work hard to ensure my team are able to complete their tasks and excel at their targets day to day. Show less