Marco Garofalo

Experience

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  Olomedia

  Nov 2011 - Nov 2013

  Software Developer

  Contributed to the development of diverse software solutions, including health record systems and sophisticated financial analysis tools.Implemented ETL processes to enhance data integration and management, ensuring efficient data handling in complex databases synchronisation processes.Played a crucial role in improving software development processes, including the establishment of continuous integration workflows and mentoring peers.

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  DXI Ltd an 8x8 Company

  Nov 2013 - Nov 2014

  Senior Software Developer

  Played a pivotal role in the development and enhancement of ContactNow, focusing on performance optimisation and feature expansion.Led various high-impact projects, including advanced dataset segmentation for outbound campaigns and integration of external CRM systems such as Salesforce.

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  DXI an 8x8 company

  Nov 2014 - Jun 2015

  Technical Lead

  Elevated to Technical Lead, contributing to the strategic direction of ContactNow's development.Instrumental in introducing innovative solutions, such as Alexa skill integration, and significantly improving legacy application quality and build processes.

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  8x8 UK

  Jun 2015 - Apr 2019

  Technical Lead

  Continued as Technical Lead following DXI's acquisition by 8x8, seamlessly integrating into the new organisational structure.Maintained leadership over ContactNow's development, focusing on continuous improvement and stability of the platform.Extended responsibilities to include the Virtual Contact Centre product, driving enterprise-level solutions and leading major initiatives such as national Do Not Call registries integration, and mentoring teams on best practices in software engineering and quality assurance. Show less

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  Pivotal Software, Inc.

  Sept 2019 - Apr 2020

  Senior Software Engineer / Consultant

  Played an integral part of a leading team in modern software development practices in Pivotal Labs, collaboratively working with influential global clients to build innovative software and foster a culture of innovation.Embraced a holistic approach combining lean startup, user-centred design, and agile/XP methodologies to deliver exceptional outcomes.Strong advocate for a balanced team approach, working closely with product managers, designers, and clients to make informed, collaborative decisions.Champion of Extreme Programming practices such as Test-Driven Development, Pair Programming, Continuous Integration and Delivery, as well Trunk-Based Development. Show less

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  VMware

  Apr 2020 - Mar 2024

  Senior Software Engineer / Consultant

  Continued to excel in software engineering and as a consultant at VMware Tanzu Labs, formerly known as Pivotal Labs, following the acquisition of Pivotal by VMware, seamlessly adapting to the new organisational framework.Maintained a strong emphasis on engineering excellence, participating actively in our Communities of Practices and shaping a culture of continuous improvement and customer satisfaction.Played a pivotal role in diverse teams, applying a broad spectrum of technologies and methodologies to various industry projects.Here's an example of technologies employed: Java, Kotlin, Typescript, Spring Boot, Angular, React, PostgreSQL, Redis, Cloud Foundry, AWS (S3, Lambda, DynamoDB, SQS, SNS, ...), Terraform, Docker, Cloud Native Buildpacks, Kustomize, Kind, Kubernetes, Jenkins, Tekton, Git, JUnit, Spock, Jest, Karma/Jasmine, React/Angular Testing Library, Mock Service Worker, Wiremock Show less

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  Ford Digital

  Jun 2024 - now

  Senior Software Engineer