Rita Cole

Experience

• 

  Maxim Healthcare Services

  May 2004 - Sept 2013

  Medical Assistant

  • Take medical histories and record vital signs • Explain treatment procedures to patients • Prepare patients for examination • Assist the physician during the examination • Collect and prepare laboratory specimens • Dispose of contaminated supplies and sterilize medical instruments • Instruct patients about medication and special diets • Prepare and administer medications as directed by a physician • Authorize drug refills as directed and telephone prescriptions to a pharmacy • Draw blood • Prepare patients for x-rays and take electrocardiograms • Remove sutures and change dressings • Arrange examining room instruments and equipment • Purchase and maintain supplies and equipment • Keep waiting and examining rooms neat and clean Show less

• 

  JC Penney

  Nov 2009 - now

  Sales Representative

  Rita M. Cole 3204 Toledo Place apt 202 | Hyattsville MD 20782 | (240) 602-4308 | ritamonnity23@yahoo.com Hands-on and diverse experience and accomplishments in management, sales, and financial support – Oversaw operations that included staff supervision and training, cash control, marketing and promotion, and customer relations. Accomplished professional with proven track record of success - Consistently achieved sales targets and led company in revenues generated, ensured high levels of customer service to ensure satisfaction. Motivated and focused multi-tasker - Maintained high standards of quality and productivity to unsure ongoing business development and professional growth of staff. Proven relationship management skills – Developed solid partnerships with all levels of staff, clients and customers to achieve goals in team oriented environments. Excellent communication and presentation skills – Facilitated ongoing communications by conveying objectives clearly and effectively. Washington Adventist University, Takoma Park, MDCounseling in Psychology Degree, 2012 ACT College, Arlington, VA J C Penny• Provide customer service for and handle the payments of hundreds of customers daily.• Maintain and restock inventory.• Awarded “employee of the month” three times for excellent customer service and attention to detail.• Provided customer service in fast-paced atmosphere• Maintained and restocked inventories.• Assist customers with returns, purchasing store protection plans and service packages.• Scheduling in-home services via online interface.• Answer telephone inquiries from customers and stores regarding the status of units and other service issues.• Assist with new employee training including store policies, services, financing options and register operations.Microsoft Office Show less

• 

  Family Service Foundation

  Jun 2013 - Sept 2014

  Direct Support Staff

  Helping Clients to reach their potential.

• 

  Progressive Nursing Staffers

  Sept 2013 - now

  Medical Assistant

  Worked with various medical backgrounds to enhance patient care.