Anna San Diego

Experience

• 

  Flex

  Aug 2000 - Mar 2024

  As a Business Analyst, I utilize my analytical expertise to identify opportunities and make recommendations to enhance processes. I helped develop various planning algorithms to increase demand predictability and plan accuracy.I am a motivated self-starter who is highly analytical, inquisitive and has a solid understanding of data storage business and configured systems. I have the passion for solving business problems and be a team player with strong communication skills.Key Responsibilities:• Collaborate with stakeholders to elicit, analyze, and meticulously document comprehensive business requirements.• Act as a trusted advisor to business, providing expert guidance and consulting on business processes, challenges, and opportunities.• Collaborate closely with stakeholders and technical partners to develop functional area product strategy and roadmap.• Develop understanding of the business needs, evaluate Workday capabilities to ensure continuous improvement of the platform.• Provides guidance and subject matter expertise on functional area capabilities and limitations.• Configure Workday Learning and own continuous improvement.• Lead brainstorming and requirements gathering workshops to assist and co-design processes.• Partner with HR Tech leadership on escalations and cross-functional impacts• Actively participate in Workday's semi-annual release process, working with business teams to address critical impacts and upcoming enhancement opportunities.• In depth awareness of new and planned Workday functionality, actively engaging with the Workday Community to prepare and communicate changes that could impact business.• Maintain service delivery excellence including but not limited to a list of key deliverables and timelines across projects/initiatives with dependencies and proactively communicate progress.• Perform detailed systems requirements analysis and documentation.• Participated in ISO and Quality Audits, with no Corrective Actions. Show less As an HRIS Specialist my primary focus was on implementation, support and maintenance of the Human Resource Information Management System. Works closely with other subject matter experts to ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The Specialist also supports system upgrades, patches, testing and other technical projects as assigned. Works under the general supervision of the HR administrator who assigns responsibilities and sets goals and objectives. Key Responsibilities:• Maintains current knowledge of HR Learning operations and activities, employment related procedures and regulations HR functional knowledge in optimizing HR information systems support.• Assist in the review, testing and implementation of HR information system upgrades or patches. Collaborate with functional and technical staff to coordinate application of upgrade or fix. Maintain system tables. Document process and results. • Provide support for HR information system including, but not limited to, researching, and resolving system problems, perform scheduled activities; recommend solutions or alternate methods to meet requirements. Liaison with third parties and other stakeholders. • Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. • Write, maintain, and support a variety of reports or queries utilizing appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Show less Worked as the Workday Learning Management System Administrator at Flex International, where I was responsible for managing and maintaining the LMS to ensure effective training and development programs for employees.● Worked on implementing Workday HCM and Learning from inception to completion, including requirements gathering, design, testing, and deployment.● Responsible for business process mapping, configuration of workday learning, security administration. ● Data conversion of content and historical learning completions including setting up campaigns from the CSOD learning assignments rules. ● Creation of dashboard using custom Reports to track training progress and effectiveness.● Transitioned 1K+ online course catalog from Cornerstone to the new Workday platform and coordinating team to review courses to ensure compatibility with the LMS.● Conducted workshops and training sessions to educate clients on Workday functionality and best practices.● Created desk manuals and tutorials to assist client in navigating the application and training learning partners with new LMS and educating them on new features. ● Integration of LinkedIn learning and WD.● Work closely with clients, providing expert guidance and consulting on business processes, and serve as a subject matter expert on Workday HCM and Learning, providing guidance and support to both internal teams and clients.● Managed release cycles and conducted release application testing Workday HCM and Learning and incorporate enhancements and upgrades into client projects.● Worked on integration of Degreed (LXP) application, transition data from LMS to LXP and monitoring system post launch to ensure precise data. 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  • Business Analyst

    Feb 2020 - Mar 2024

  • Human Resources Information System Specialist

    Feb 2018 - Mar 2020

  • Learning Management System Administrator

    Aug 2000 - Feb 2018