Sarah Paniss

Experience

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  Supercuts

  Jan 2004 - Jan 2007

  Stylist

  • Performed hair style consultation in order to decide what services clients needed• Provided services to clients such as shampooing, cutting, styling, coloring and highlighting as desired• Maintained safety standards and cleanliness• Emphasized product benefits, assisted clients in the selection of retail products or services for their hair care needs• Maintained a consistent relationship with client base in order to ensure return clients• Proactively developed new clients through grassroots efforts and word of mouth• Attended and participated in continuing education and training in order to follow new trends and techniques• Thorough knowledge of hair styles, hair care products and related procedures Show less

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  Star Package Store

  Jan 2007 - Jan 2009

  Cashier

  • Operated the cash register and handled cash transactions with customers• Scanned goods and collected payments• Accounts payable• Payroll• Filled orders• Issued receipts, refunds and exchanges• Handled cash transactions with customers using cash registers• Redeemed coupons and special offers• Made sales referrals, cross-sold products and introduced items• Resolved customer complaints and provided relevant information • Greeted customers when entering or leaving establishment• Maintained clean and tidy checkout area• Kept reports of transactions• Pleasantly dealt with customers to ensure satisfaction Show less

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  Stella Dieci Mini Spa

  Sept 2008 - Jan 2013

  Cosmetologist, Aesthetician, Receptionist

  • Maintained supplies by checking stock; anticipating needs; placing orders; verifying receipt• Prepared hair for styling by analyzing hair condition; shampooing and treating hair• Planned desired effect by studying facial features; examining potential styles; conferring with customer; making recommendations• Maintained safe and healthy conditions by following company standards and legal regulations• Maintained technical knowledge by attending educational workshops; reviewing publications• Contributed to team effort by accomplishing related results as needed• Provided high-quality facial treatments that addressed skincare concerns• Advised clients and suggested treatments related to their individual needs• Performed face and scalp massages for therapeutic or relaxation purposes• Removed hair by exfoliation, waxing, threading, or with chemicals• Applied makeup/performed makeovers and performed makeup applications for special events• Applied face and body masks, wraps, sugar and salt scrubs, and compression wraps• Answered, screened and forwarded incoming phone calls• Ensured salon was tidy and presentable, with all necessary stationery and materials• Provided basic and accurate information in-person and via phone/email• Updated calendars and scheduled appointments Show less

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  Barletta Heavy Division

  Jan 2016 - Jan 2017

  Union Laborer

  • Assisted in building structures for residential, business, and construction sites• Participated in demolitions• Removed trees and debris• Serviced machines, including pumps, compressors, generators, tractors, and trailers• Pumped concrete, grout, cement, sand, or plaster• Used spray guns for application of material to ceilings or walls• Cleared and prepared work zones• Operated air, electric, and pneumatic drills• Removed hazardous materials• Operated pavement breakers; jackhammers; earth tampers; concrete, mortar, and plaster mixers• Surveyed and measured equipment Show less

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  Tailored Management

  Mar 2016 - Dec 2016

  Temporary Administrative Assistant

  Worked as a Temp for Ameriprise Financial• Coordinated office activities and operations to secure efficiency and compliance to company policies• Worked with other administrative staff and divided responsibilities to ensure high performance• Managed agendas/travel arrangements/appointments for upper management• Managed phone calls and correspondence• Supported budgeting and bookkeeping procedures• Created and updated records and databases with personnel, financial and other data• Tracked stocks of office supplies and placed orders when necessary• Submitted timely reports and prepared presentations/proposals as assigned• Assisted colleagues whenever necessary Show less

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  Comfort Inn

  Dec 2017 - Mar 2018

  Reception and Night Auditor

  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest name when possible• Anticipate guests service needs, including asking questions of guests to better understand their needs and listening to guest preferences and acting on them whenever possible• Speak to guests and co-workers using clear, appropriate and professional language• Answer telephones using appropriate etiquette including answering the phone within 3 rings, using the caller's name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call• Follow up with guests to ensure their requests or problems have been met • Run daily reports, identify any special requests and check reports for accuracy• Assign rooms according to guest request and preferences whenever possible• Complete designated cashier and closing reports in the computer system• Complete shift checklist Show less

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  BNY Mellon

  Jun 2018 - Oct 2019

  Customer Service Representative
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  Sunrun

  Nov 2021 - now

  • Escalation Specialist

    Aug 2023 - now

  • Permit Coordinator

    Nov 2021 - Aug 2023