Hieu Nguyen

Experience

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  Natalie's Salon

  Jan 2008 - Jan 2011

  Receptionist

  o Provided front desk representation, clerical support, and customer serviceo Researched and helped solved problems and build client trusto Answered telephone, screen and direct calls o Maintained appointment diary manually. o Scheduled appointments- called to remind clients about their appointments and checked for next available time if the appointment is missed.o Controlled inventory relevant to reception areao Tided and maintained the reception area Show less

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  Spot - A Pizza Place

  Jan 2009 - Dec 2012

  Assistant Manager

  o Received customer orders by phone and in-persono Warmly greeted guest and bid a tender departure and invite to visit againo Find out the searing place of guests per requiremento Ensured that requirements for all guests are meto Maintained a clean and organized working environmento Reorganized serving methods, improved delivery time and guest’s satisfactiono Answered all questions my memorizing the menu and service feeso Informed customers about in- house promotions such as : two-for-one coupons, family and school discounts, Stanford students special offers... o Ensured coverage of the hostess stand at all times Show less

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  Space Systems Loral

  Jun 2011 - Aug 2018

  Laboratory Technician

  o Prepare laboratory equipmento Layer fiber glass materialo Gather material for projectso Maintaining clean environment for laboratoryo Ordered material for projectso Packaging final products for final assemblyo Photocopying and printing out documents on behalf of other colleagueso Inventory management and supply chain managemento Writing letters and emails on behalf of other staffo Performing administrative duties such as filing, typing, copying, scanning etc• Maintaining computer and manual filing system• Provide information to internal colleagues or external enquirers• Coordinating repairs to office equipment Show less

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  Wedgewood Weddings

  May 2019 - Aug 2019

  Banquet Server

  • Perform all Banquet tasks as designated by the Banquet Captain • Work with valet team to direct traffic and assist guests to designated parking spots• Explain how food items are prepared, describe ingredients and cooking methods.• Garnished and decorate dishes in preparation for serving.• Assist the bartender to prepare and serve beverages• Greeted and escorted guest to their tables • Attend to brides and grooms’ needs

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  Valley Services Electronics (VSE)

  Jun 2021 - now

  Pricing Analyst

  • Receive requests and respond to inquiries from customers• Compare customer documents (drawings, spec sheets, work instructions) against internal data to make sure documents are aligned.• Prepare build of materials (Boms) in Excel formats for the pricing team• Train project coordinators and program managers for Boms and document analyzing. • Obtain material costs from vendors for components using phone, email, or internal database • Communicate with buyers and distributors to validate the quote and follow up on the status.• Present complete costing structure to project managers. • Generate quotations with pricing and lead time to customers.• Report part’s obsolescence or EOL to customers for possible redesigns. Show less

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  E-Fab

  Sept 2023 - now

  Account Manager