Subramanian PL

Experience

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  Telesis Technologies (India) Private Ltd

  Nov 2000 - May 2004

  Software Implementation Tech Architect

  Software Implementation Tech Architect - for Telesis Technologies, ChennaiClients: ICICI Bank, Punjab National Bank, Karnataka Bank Limited and Oriental Bank of Commerce• Responsible in deploying the application (Finacle) at customer site along with Product Owners (Infosys)• Responsible to migrate from existing standalone server/standalone database to integrated solutions (Data center)• Responsible for data center solution at the technical level by designing logic, implementing in centralized solutions.• Having experience working with multiple domestic clients (Punjab National Bank, ICICI Bank, OBC, Karnataka Bank Limited)• Responsible in educating the end users on the product, helping on hands-on.• Experience in developing scripts using SQL & PL/SQL for retail banking, foreign exchange need.• Building logic for complicated queries, creating functions & packages for end client requirement. Show less

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  HCL Technologies

  May 2004 - Oct 2006

  Project Lead

  Project Lead - for DSL Software Limited (Now HCL), Client - Deutsche Bank - Operations running at US, UK, APAC and AUS• The project involved the development of Spider as a vital part of the Fixed Income Trading system, meeting the Trading, Controlling and Compliance requirements of Fixed Income and Global Markets group of DB (Deutsche Banks). • It supports and manages data collection and distribution facilities throughout the Bank for all Fixed Income Trade details in real time. • The application also provides routing functionality to enable trade information to be exchanged between DB Traders Deutsche Bank (London, Frankfurt, Tokyo and New York) & other 3rd party systems (like Bloomberg, Reuters). • The assignment involved support for the FOREX trading system for Deutsche Bank Global (all over the world), on 24/6 basis.• Responsible in Managing the Shifts, Team coordination.• Responsible & Accountable for L1, L2 and L3 activities which starts from dedicated monitoring on the batch feed, real time feeds, small to medium enhancement, pure development of designed functionality.• Worked as Shift Lead to manage different support activities.• Responsible of Real time monitoring on the feed received.• Mentoring & coaching the junior members in the team on Fixed Income practices.• Responsible of conducting Oracle SQL, PL/SQL trainings to the team. Show less

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  CenturyLink

  Oct 2006 - Dec 2009

  DBA & Infra Lead

  DBA & Infra Lead - for Qwest Telecom Services (Now taken over by Century Link), United States• Performed various roles as Senior Developer, Application DBA, IT Infrastructure Lead, Configuration Controller, and SQA for CMMi activities.• Functioning as Senior DBA - Responsible for new enhancements, modifications of the code, handling critical issues (L2 & L3)• Responsible for Team handling, resource allocation, project planning & Initiation and Project Management activities (creating project management artifacts)• Looking after all CMMi-3 Level activities, Quality Process, maintaining artifacts for the projects, • Taken care of all DAR activities that happened in the projects in terms of identifying, planning, discussion, brainstorming, solutions and implementations.• Customer interaction, technical management and coordinating with all E-billing team.• Preparing Impact Analysis document, handling Change Requests (CR), Data Change Request (DCR) put forth by the client.• Responsible of making changes to schema objects, deploying in various targets (Dev, Test, UAT, Pre-Prod, and PROD)• As IT Infra Lead - responsible of change management (CAB, ECAB and DCRB), release management and responsible of underlying CIs. Show less

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  Accenture

  Dec 2009 - Sept 2016

  Service Delivery Manager (Infrastructure)

  • Managing & Handling multiple MSPs (Managed Service Providers) - MSPs are Mind Tree, IBM, Tech Mahindra and ATOS.• Responsible & Accountable for 6000 CIs which is of Database Server CI, Database CI, Application Server CI (Sun Solaris, Linux), Windows Server• Responsible of Change Management, Configuration Management and Release Management as part listed CIs.• Core member of CAB, ECAB - responsible in applying things in Prod, GO/NO GO calls, verification of the test case.• RACI Manager for all operation activities under BSS chain - All SLM (Service Level Management) activities, accountable for Incident Management, Problem Management, Access Management, Event Management (P1 to P5) with respect to scoped Cis• Offshore counterpart for any Infrastructure solutions, any infrastructure delivery• Decommission owner for dormant CIs and releasing the assets.• Managing the cloud infrastructure for applications to reuse the storage• Extensive collaboration with Mind Tree – to ensure the IO operations Show less

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  Huawei Technologies India

  Sept 2016 - May 2021

  Deputy General Manager Operations - Regional IT & ICT Manager, IT Service Delivery Manager
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  UST

  May 2021 - now

  Senior Service Delivery Manager