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George Fourlas

George Fourlas

IT Helpdesk Supervisor

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  • Timeline

  • About me

    IT 1st 2nd Level Support Engineer Hellenic Telecommunications Organisation (Deutsche Telecom Group)

  • Education

    • 59th High School of Athens

      1997 - 2000
      Degree of high school lyceum

    • Carnegie Mellon University School of Computer Science

      -

      Internet of Things

    • University of Piraeus

      2016 - 2018
      Master of Science (MSc) in Advanced Information Systems Intelligent Technologies Human-Computer Communication MSc

    • Technological Education Institute of Piraeus

      2003 - 2009
      Automation Engineer Mechatronics, Robotics, and Automation Engineering

      Activities and Societies: Junior Automation Engineer with background in Electronics design and assembly in programmable controllers, computer controls, digital circuitry and diagnostic and operational testing,WordPress,libre office programming plc siemens s7-200 & s7-300. programming robot processes (e.g scorbot ER). programming microprocessors Z80 & 8051 artificial intelligence linear systems open & closed loop Hydraulics and pneumatic automation systems Mechatronics, Robotics, and Automation Engineering

  • Experience

    • OTE Group of Companies (HTO)

      Dec 2006 - Jun 2007
      IT Helpdesk Supervisor

      Coordinate and support users for IT & Telecommunication Systems.Service DeskLayer 3NTFSWindows 10Office 365Network InfrastructureTicketing

    • G4S

      Oct 2008 - Nov 2009
      Security Specialist

      Securing embassies - shops through telematic systems.I was working in the political office of the Prime Minister of Greece on that period.

    • OTE Group of Companies (HTO)

      Nov 2009 - now

      1st Level Support.Monitoring IT & Telecommunication Systems-Making Actions & Escalate some kind of problems to standby if necessary. Datacenter Operator focused on 24x7 monitoring and running of IT Systems, Services and Data Center Infrastructure.

      • IT Support Specialist

        Nov 2009 - now

      • Datacenter Engineer

        Nov 2009 - Nov 2010

  • Licenses & Certifications

    • INNOVATION -NEW TECHNOLOGIES-NETWORKS

      CISCO EXPO

    • LINUX ADMINISTRATION 2

      OTE Academy S.A

    • INFORMATION-TECHNOLOGY

      Carnegie Mellon University

    • ELECTRONIC SECURITY

      Microsoft

    • LINUX ADMINISTRATION 1

      OTE Academy S.A

    • Certified Ethical Hacker (CEH)

      EC-Council

  • Honors & Awards

    • Awarded to George Fourlas
      National Cross -Industry Cyber Defence Exercise General Staff of National Defence Nov 2023 Cyber-Security