Experience

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  Pyramid consulting, inc

  Jan 2023 - Jul 2023

  Resourcee

  • Built a strong understanding of technical stacks, including cloud platforms, APIs, and databases, by analyzing job requirements and collaborating with engineering teams.• Worked closely with developers to assess technical skills in areas like Java, Python, and SQL, enhancing my knowledge of software development concepts.• Optimized recruitment workflows using data-driven approaches, reflecting problem-solving and process automation skills relevant to software engineering.

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  Salesforce

  Oct 2023 - now

  Associate support engineer

  • Resolved complex issues by debugging Apex, SOQL, and Lightning components while optimizing workflows, triggers, and batch jobs for performance.• Designed custom automations using Flows, Process Builder, and validation rules to streamline business processes.• Troubleshot API integrations (REST/SOAP) and supported secure, seamless data flow between Salesforce and third-party systems.• Facilitated deployments using Salesforce CLI and Change Sets, collaborating with developers to implement and test solutions aligned with best practices.• Created technical documentation and knowledge articles to enhance client and team understanding of Salesforce functionalities. Show less