Experience

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  Cubitt house ltd

  Oct 2017 - Sept 2019

  Assistant manager

  Cubitt House is a locally run independent business, showcasing a collection of fine public houses and hotels in Belgravia, Knightsbridge, Pimlico, and Marylebone. As an assistant manager, I was responsible for hosting customers and ensuring the highest quality of customer service. In this role, an adaptable and problem-solving approach was key to ensuring learning on the job was achieved at pace.

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  Etm group london

  Sept 2019 - Apr 2021

  Manager

  ETM Group is a collection of bars, pubs and restaurants providing food, drink and service in venues across central London including The Botanist on Sloane Square, The Botanist Broadgate Circle, Aviary and The Jugged Hare.As a group manager, my responsibilities include carrying out the daily food order and checking inventory to ensure it was accurate. I was also responsible for the planning of inventory to ensure alignment with customer expectations and within the budget set by senior management. I accomplished these tasks in line with group standards, minimal food wastage, and strong customer feedback. During this time I often led more than 20 employees on each shift. Show less

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  Amazon

  Apr 2021 - now

  • Program Manager

    Oct 2023 - now

  • Store Manager

    Apr 2022 - Oct 2023

  • Operational Leader

    Apr 2021 - Apr 2022