
Timeline
About me
Policy and Public Affairs Manager (Wales) at National Lottery Heritage Fund
Education

Cardiff university / prifysgol caerdydd
2012 - 2015Bachelor’s degree archaeology 2:1Activities and Societies: Student Representative for BA Archaeology 2013-2015 Dissertation: Discussion and Comparison of the Development of Native Welsh Masonry Castles and the Impact of Anglo-Norman Military Architecture in Deheubarth and Gwynedd

Cardiff university / prifysgol caerdydd
2015 - 2016Master’s degree care of collections distinctionDissertation: A Study into the Language and Perception of the Public: Concerning Stone Monuments,Their Environment and Future Preservation
Experience

Amgueddfa cymru – national museum wales
Jun 2015 - Jun 2017Preventative conservator (volunteer)Volunteer at the National Musuem Wales, working with the preventative conservation team-Performed conservation tasks in museum galleries promoting practices traditonally seen as behind the scenes and inaccessible to the public. This includes: -Pest management-Humidity monitoring-Silica gel replacement-Conservation cleaning-Repacking collections-Gallery inspections-Adaption of storage for collections-Public engagement promoting better public access-Presented Paper at Conservation Matters in Wales of the impact of pubic conservation on the volunteers conducting the tasks in public and how we can learn and improve public conservationSpecifically: -Repacking of archaeoligcal metal replacing silica gel with new silica gel to ensure low humidity was retained and palcing humidity monitors in accessible positons in the storage boxes to improve long term monitoring -Pest monitoring of the building and musuem collections, reagulalry collection data on pest activity in the musuem, recordingthe data for comparison with previous data sets -Cleaning of museum stores, reduce the risk of damage caused by dirt in the environment and the attraction of pests, reducing the risk of pest infestations. -Preperation for the transference of a collection to new storage. This included transporting the collection to a temporary storage area and preparing the new storage for the collection Show less

Bath & north east somerset council
Jul 2015 - Mar 2018Visitor services assistantAt the Roman Baths I worked as part of an award winning front of house team, winning recognition at a local and national level at the South West Tourist Awards (Gold Award) and Visit England awards (Runner up). The Roman Baths has a reputation of inclusivity with staff trained to make any visitors experience enjoyable and exceed their expectations. The role of Visitor Services Assistant included -Leading education groups from KS2 too University level, running a variety of education sessions, employing appropriate education methodologies for the different age and education levels of students. -Develop and lead public and private guided tours of the museum and Roman remains. Utilising the multiple media methods employed on the side including audio guides, reenactors, visual projections, handling collections and reconstructions to depict the unique past of the Roman Baths, to create a comprehensive tour employing the latest archaeological theory and concepts to create an immersive tour suitable for all ages and interests.-Working under sustained pressure during peak periods of up to 7000 to 8000 visitors a day. -Management of visitor flow across the site, understanding the needs of visitors and of the site to ensure visitor experiences are not tarnished and the building and roman remains are not at risk from damage-Extensive cash handling including the counting of floats and takings. -Management of databases and visitor focused systems including operation of the Galaxy till system and group booking system. -Carrying out safety checks before opening to the public and responsibility for reporting to the operations team and ensuring public safety.-Monitoring Museum during opening hours, ensuring the museum and the public are safe during opening hours, -Carrying out of the closing procedure, moving through the museum locking the musuem down stage by stage and handing over of the museum to security following the closure of the museum, Show less

Abergavenny museum
Nov 2015 - Nov 2017Museum development volunteerAuthored a report for Abergavenny Museum, looking at long term methods to improve museum collection preservation making recommendations for:-Improving connections with local organisations-Linking with the landscape and castle, to improve the context of the museum-Preventative conservation-To improve brand awareness-Volunteering in museumsProject Managed project assessing how the public value the castle grounds of Abergavenny Museum through a survey carried out by volunteers at Abergavenny Museum. Resulting in report produced for Monmouthshire Museum Service and CouncilFurther Museum Consultancy ExperienceCo-authored two reports for Swansea Museum and Special Collection and Archives (Cardiff University). Creating sections covering current preservation and making recommendations on how to improve the care of the collections to ensure long term preservation of their collections.-At Swansea Museum made assessments on current light levels and potential risk, and authored section on medium term risks at the museum, identifying and making recommendations for an improved museum environment-At Scholar, authored section of report covering the historic archive collection, looking at the archives current pest management, reporting results and implementing a new pest monitoring strategy in the archive. Show less

Freelance
Sept 2016 - Aug 2017Field archaeologistWorking in commercial archaeology (excavation and post-excavation) and public engagement.Excavation•Working ahead of building development, identifying, excavating and recording features•Collecting soil samples to be processed in the post excavation phase •Assisting core samplingPost Excavation•Processing soil samples through wet sieving•Managing the drying of samples and subsequent identification of samples to be wet sieved a second time•Organising processed samples in storage to create a organised storage system•Creation of an effective environment for the performance of wet sieving through both the layout of the wet sieving equipment and establishment of a well-drained area to allow excess water to drain away quickly.•Conducted finds cleaning, preparing material for analysisPresenting archaeological research to the public•Speaking to local archaeological societies •Speaking at Archaeological Conferences•Running handling sessions•Develop archaeological interpretations for display in museums Show less

Cynon valley museum trust
Apr 2017 - Dec 2017-Researched the requirements for creating a friends network for CVM and formualting proposal-Researched and developed “museum passport” designed to bring more children into the museum. Currently have designed “passport” and posters advertising the activity, and name the animal competition for the museum cartoon animals for children to take part in and created proposal to submitted to trustees-Research potential funding partners, including making contact with “Greggs” investigating funding opportunities and potential to supply left over food to CVM operating as food bank-Developed strategies to make CVM inclusive, to people with special educational needs-Managing volunteer co-curation of a display case-Developing and managing survey for CVM assessing how people value, use and what they want from the museum Show less -Carried out the redisplay of museum displays following visitor feedback-As part of a team of collection volunteers we have conducted an audit of the museum’s collection, -Carried out computerised data entry at CVM, this has included using data system modes-Carried out Integrated Pest Management -Carried out the handling of museum artefacts -Ran handling session to make the collection accessible to the community, allowing the museum to build its presence in the local community-Engaged the public through social media and blogging, presenting the work we are doing at CVM making the museum's collection more accessible to the public Show less
Museum and Audience Development Volunteer
Oct 2017 - Dec 2017Collections Volunteer
Apr 2017 - Nov 2017

Front of house in museums
Aug 2017 - Dec 2022Co-founderFront of House in Museums is an organisation dedicated to the promotion of the value and importance of museum professionals working FoH in museums. My role began with foundation of the organisation and the continued postion of chair, pushing forward the development of the organisation, increasing FoHMuseum profile on social media, engaging with museum professionals through social media and blogging.

Cynon valley museum trust
Mar 2018 - Feb 2021Museum co-ordinatorAt the Cynon Valley Museum I am responsible for the museum's front of house team, exhibition programme, volunteer programme, internal income streams and digital platforms. In this role I employ the principles of the “useful” and “relevant” museum, across my work to create a inclusive museum which was for and defined by community.Within this role I was responsible:-Responsible for timetabling and management of the temporary exhibition programme across two gallery spaces. Working with artists, groups, curators and organisations exhibiting in the museum. Providing practical support for artists and groups to exhibit and supplement exhibitions with peripheral events, workshops and activities and the management of the museums own historic and art exhibitions.-Line manage the museum's front of house team, creating a safe and welcoming visitor experience. -Responsible for the management of the museum’s Volunteer Programme. -Responsible for the museums strategic income streams to increase the museums sustainability and reduce reliance on restricted project funding. This has been done through the development and growth of donations, room hire, museum lottery, shop and gallery sales.-Management of the museums core operations, including opening, closing, general maintenance and front of house operations and point of contact for enquiries, feedback and complaints from the community.-Responsible for the museum’s day to day financial management, including banking, budget monitoring and reporting to manager and relevant committees-Working with the Museum Manager to ensure CVMT abides by data protection regulations and Health and Safety regulations-Implementation of the museums marketing strategy providing a comprehensive marketing offer promoting the museums offer to the public and to the museum community across paper, social media sites and the museums website. Show less

Cardiff story museum
Mar 2018 - Nov 2018Meeter and greeterAt the Museum of Cardiff I worked as part of the Museum of Cardiff Front of House team as a Meeter and Greeter telling Cardiff’s story through its people and collection. As part of this role I:-Presented a quality visitor service to museum visitors, dressing to a high standard, behaving in a friendly and approachable manner, a positive ambassador of the Cardiff Story museum.-Provided a professional front of house experience maintaining the reputation of the Cardiff Story Museum and Cardiff Council-Provided visitors with assistance and information about the site and its displays and demonstrate working and interactive exhibits. Including promoting the use of the museums audio guides-Undertake welcoming duties including greeting individuals and groups of visitors-Ensure the health and safety of visitors, building and its contents. Patrol the museum building ensuring the museum is maintaining its health and safety standards, liaising with contractors as required and other bodies as required.-Assist and take part in special museum events, preparing rooms for room hire and the installation of exhibitions and displays-Carry out the opening, daily running tasks and closure of the Cardiff Story museum-Fulfil the policies set out by Cardiff Council and Cardiff Story Museum Show less

Heritage volunteering group
Oct 2019 - nowThe HVG Advisory Group is formed of up to 15 representatives with responsibility for, or expertise in, volunteer management who support the development of HVG and meet not less that twice annually. Steering Group Member (Voluntary)The Heritage Volunteering Steering Group is formed of up to 30 people with expertise in volunteer management who support the development of the Heritage Volunteer Group.Host, manage and organise HVG's weekly coffee afternoon. Discussing volunteering in the museum sector, with different guests and formats each week. Typical attendance 35 participants.
Advisory Group Member
Apr 2022 - nowDigital Lead and Steering Group Member
Oct 2019 - Mar 2022

Museums association
Jan 2021 - Dec 2023Museums association representative for walesAs a Museums Association Representative for Wales, I am one of 20 MA Reps, representing the four nations of the United Kingdom. MA Rep's provide a vital role connecting the Museums Association and its members, keeping in touch with what is happening at the grassroots level, acting as a point of contact for members and championing the work of the Museums Association

Cynon valley museum
Mar 2021 - Jun 2022Museum managerThe role of the Museum Manager is to be the strategic link between the Trustees’ vision and the operation of the Museum, and to see the values, mission and vision realised through the management and programming of the Museum. They also are responsible for implementing the strategic direction, business plan and various policies, strategies and procedures which make that happen. The Museum Manager also line manages the staff team, and acts as liaison between them and the Board of Trustees. Responsibilities:-Drive and develop the CVMT’s strategic direction-Secure grant funding for future museum activities-Liaison, relationship maintenance and reputation building -Staff management and human resourcess-The Museum Manager is responsible for all aspects of building management and holds ultimate responsibility for all building issues including delegated responsibilities Show less

Arts & business cymru
Jun 2022 - Feb 2025Arts development managerThe Arts Development Manager works with over 170 arts members across Wales to help creative people run successful and sustainable creative businesses. In this role the Arts Development Manager works specifically to support individuals and organisations to develop their skills and income generating ability, equipping the arts sector in Wales with the ability to navigate the challenges the sector faces today.

The national lottery heritage fund
Feb 2025 - nowPolicy and public affairs manager (wales)To support public affairs, stakeholder engagement and policy development in Wales to develop and deliver advocacy, public affairs and wider engagement for the National Lottery Heritage Fund.The Policy team is responsible for developing the Heritage Fund’s policy positions, working across specialist heritage policy areas and the wider policy and political environment. The team leads on providing expertise, sharing best practice and learning, and delivering policy leadership both internally and externally, and actively engage with other decision makers and influencers across the world of heritage. The team is also responsible for public affairs and co-ordination of our stakeholder engagement, including ensuring the Heritage Fund is accountable to Parliament, devolved administrations and elected representatives across the UK, setting out how we use National Lottery funds generated by players. Show less
Licenses & Certifications

Rising leader
Aspen institute ukJun 2024
Languages
- enEnglish
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