Malik Ismail

Experience

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  Mobile Phone Store

  Sept 2016 - Dec 2017

  Sales And Marketing Representative

  Sold products and services to prospective customers and generated.new revenue from existing customers. Communicated knowledge of all products and services to customers. Provided high-levelcustomer service and responded to service inquires

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  1001 Inventions

  Jan 2018 - Jun 2018

  Learning Facilitator

  Volunteer at 10001 inventions exhibition with Loyac.I was responsible for welcoming the visitors and explaining the idea ofthe exhibition which also included conducting a presentation about thehistorical information and the games that can be played to help visitorsbenefit the most out of the exhibition and have the best and mostpleasant experience at the museum.

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  LOYAC Jordan لوياك الأردن

  Jan 2018 - Jun 2018

  Volunteer
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  Crystel.co

  Apr 2019 - Aug 2019

  Call Center Agent

  1- Answer all inbound calls with the highest level of professionalism and enthusiasm.2-Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems to the responsible team member.

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  Jordan River Foundation

  Jan 2020 - May 2020

  Facilitator at the Social Innovation Labs Project
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  Estarta Solutions

  Jun 2020 - Jun 2021

  Customer Support Engineer - Wireless Team (Cisco TAC)
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  Concentrix

  Aug 2021 - Nov 2021

  Customer Service Representative
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  Concentrix

  Jun 2022 - now

  Senior Quality Evaluater