Rajiv R

Experience

• 

  Visionet Systems Inc.

  Apr 2019 - Nov 2020

  Associate

  Oversee loan processing workflows and implement performance improvements. Coordinate with various teams to conduct quality audits and streamline processes to improve overall mortgage processing efficiency.

• 

  Reachinout India

  Dec 2020 - Aug 2021

  Senior Process Executive

  Develop campaign strategies, analyze performance metrics for insights and implement streamlined processes for content creation, planning, and collaboration to improve overall social media performance and brand presence.

• 

  Patra Corporation

  Oct 2021 - now

  Led a team of insurance processors in executing various tasks related to policy administration, claims handling, and client service. Identified opportunities for process improvement within the insurance processing workflow, resulting in enhanced efficiency and productivity. Established and monitored quality assurance processes to ensure accuracy and compliance with regulatory requirements, maintaining high standards of quality. Provided training and development opportunities for team members, including new hire training, ongoing skill development, and mentoring. Analyzed data related to insurance processing activities, prepared reports, and presented findings to support decision-making and strategic planning. Show less

  • Process Executive - 3

    Jan 2024 - now

  • Process Executive - 2

    Jan 2023 - Dec 2023

  • Remote Process Executive-1

    Oct 2021 - Dec 2022