Oksana Farenik

Experience

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  IlMolino

  Mar 2017 - Mar 2022

  Head of Service Delivery

  As the Head of Service Delivery at ilMolino, I led a dynamic team responsible for ensuring the highest standards of service delivery and client satisfaction. My role encompassed a broad spectrum of responsibilities, from strategic planning and process optimization to team management and client relations.Skills and Competencies Developed: - Expertise in service delivery management and operations. - Strong leadership and team-building skills. - Advanced client relationship management capabilities. - Proficient in strategic planning and process improvement. - Exceptional problem-solving and crisis management abilities.In summary, my tenure as Head of Service Delivery at ilMolino was marked by significant improvements in service efficiency, team performance, client satisfaction, and operational cost-effectiveness. My commitment to delivering excellence in service played a pivotal role in the company's growth and reputation in the industry. Show less

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  White and stripe

  Mar 2020 - now

  Sales Specialist

  I successfully identified and pursued new business opportunities within the apparel and fashion industry, utilizing a mix of cold calling, email campaigns, social media outreach, and networking events to generate a robust pipeline of leads.Initiated first contact with potential clients, introducing them to our brand and product line. Built and maintained strong relationships through regular follow-ups and personalized communication, resulting in a 30% increase in client engagement.During my tenure at White and Stripe, I honed my sales and client management skills, proving to be a valuable asset to the team and playing a key role in the expansion of the brand in the competitive fashion market. Show less

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  CF "Kultura diї"

  Oct 2023 - now

  Partnerships Manager
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  Gigger

  Nov 2023 - now

  Ambassador at Gigger

  The Gigger is an affiliate marketing platform designed for freelancers using Upwork. It enables freelancers to create and manage affiliate marketing campaigns, providing a platform for generating trackable links, viewing results, and calculating rewards. The aim is to help freelancers attract more clients through a referral network and exposure on various channels. Additionally, freelancers can earn passive income by referring other freelancers and manage their affiliate links, revenue, and payouts through an intuitive dashboard. For more detailed information, you can visit our website at https://thegigger.co Show less