Soyoung Lee

Experience

• 

  Newedge

  Jun 2005 - Dec 2005

  Floor Trading Assistant at CBOT, Intern

  FCM clearing service

• 

  Calypso Technology

  Dec 2006 - Jan 2022

  - Managed automation engineering managers and DevOps manager and oversaw teams of 20+ members in SF, Mumbai, and Chennai, built two highly motivated teams and implemented the on boarding process. - Implemented E2E DevOps cycle for automated QA testing of on premise Calypso solutions as well as WebUI and REST API micro services with Jenkins CI/CD pipeline- Defined target operating model for a QA automation and implemented them as the standard in the organization- Defined KPIs to measure and communicate success across automation engineering teams- Managed monthly software delivery, performed last sign off as a release manager and made sure the latest calypso versions were delivered to 200+ clients via Salesforce client access site Show less - Managed 3 QA Engineer managers and oversaw Collateral, Clearing and Regulatory Margin solutions QA teams in SF and built, trained and monitored QA teams in India-Established strong relationships with the leaders of Engineering, Product Management, Customer Success, and Operations teams- Introduced new QA testing and automation frameworks such as Cucumber and Cypress - Introduced Agile Scrum environment to a fast growing Web application team- Implemented BDD testing and automation to WebUI and REST API projects - Defined target operating model for a WebUI and REST API QA automation and implemented them as the standard in the organization - Had a meaningful impact on team expansion, employee growth, and development by mentoring current quality engineering team members and hiring new quality engineers Show less - Managed 3 QA managers and 12+ QA engineers- Built new teams in SF that worked on QA activities such as Collateral, Clearing and Regulatory Margin solutions- Set strategic goals for the team and monitored tactical execution- Collaborated with product managers and engineering leaders to build roadmaps, project plans, set expectations, and successfully deliver multiple projects- Effectively leading group meetings, encouraging the sharing of ideas and focusing on results and communicating complex ideas clearly and effectively to all level audiences- Guided the team with problem solving skills and delivered complex projects on time- Built the release management process on module deliveries and implemented it as the company standard- Oversaw the product release quality and risks and collaborated with the release management team- Worked closely with the Customer Success team to build and support client use cases in QA testing env and QA automation suite and improved customer satisfaction of 100+ clients and reduced the number of client reported defects - Improved the quality of Collateral management and Margin solutions which were voted the #1 solution in the market by Asia Risk Technology Awards and Central Banking Award Show less - Worked on Credit Derivatives, MarkIT Interface, P&L, and desk risk - Investigate, log, track, and triage bugs to determine root cause and establish prioritization- Participate in the planning process for new features and initiatives- Engage with product management and engineering team and act as the voice of the customer and quality organization during the development process- In-depth knowledge and understanding of standard quality best practices, techniques and methodologies to drive continuous quality improvements- Worked in different Calypso locations like Tokyo, Seoul, Singapore and the US to support client projects - Presented calypso product demonstration and participated in the POC for prospective clientsWorked directly with clients to get their use cases and ensure the solution fit their needs Show less

  • Senior Manager, Automation Engineering

    Mar 2021 - Jan 2022

  • Senior QA Manager

    Feb 2018 - Mar 2021

  • QA Manager

    Sept 2012 - Feb 2018

  • QA Analyst

    Dec 2006 - Sept 2012