Francois Bezuidenhout

Experience

• 

  CPR BATTERY SERVICES

  May 2006 - Jan 2007

  SALES CONSULTANT
• 

  Cargo Works Inc

  Jan 2007 - Jan 2009

  SALES EXECUTIVE
• 

  Express Clearing & Forwarding Logistics

  Feb 2009 - Apr 2010

  SALES EXECUTIVE
• 

  Freightmore - Road & Air Specialists

  May 2010 - May 2014

  Built relationships with key clients – ensuring business satisfactionCreated plans to address clients’ business needsDetected client sales volume deterioration – providing timely and effective solutions aligned with clients’ needsActed as point of contact for complaints and resolutionEnsured both the company and clients adhere to contract termsResearched competition to find new ways to retain customersAnalysed the Johannesburg trucking operation—provided strategies for improving cost efficiencies Opened a new (and successful) branch in Port Elizabeth – trained sales staff Show less Managed two sales representatives—training and mentoring—setting and monitoring KPIsResponsible for initiating sales calls to prospective or current clients – phone and one-to-oneNurtured new sales leads to secure businessPresenting business proposalsConducted follow-ups on client proposal acceptancesStrong emphasis on customer care and relationship buildingResponsible for price and service negotiation with customers and carriersQuotations for current and prospective clientsSupervising shipments until delivery completed to guarantee smooth operations and customer satisfactionCarried out research to identify companies not currently doing business with the organisation Show less

  • CUSTOMER RELATIONS MANAGER

    May 2013 - May 2014

  • SALES EXECUTIVE

    May 2010 - May 2013
• 

  Fusion Transport Services

  Feb 2014 - Jan 2022

  CO-DIRECTOR / NATIONAL SALES MANAGER / OPERATIONS MANAGER

  Manage and oversee daily business operations and the sales team Lead sales professionals to achieve sales targets by implementing effective training and mentoring Implement and monitor sales team KPIs, providing regular team meetings and performance reviews Establish productive and professional relationships with clients, transport management, suppliers and othersRegular liaison with clients to ensure complete satisfaction—resolving problems Negotiating rates with suppliersNegotiating and closing contract agreements from cold and warm leadsMonitor and analyse performance metrics and identify ways to reduce costs and improve efficiency Prepare monthly, quarterly and annual sales forecastsPerform research and identify new potential customers and new market opportunitiesDetecting client sales volume deterioration – providing timely and effective solutions aligned with clients’ needsBusiness administration—Excel spreadsheets Show less

• 

  Gebrüder Weiss

  Jan 2022 - Jul 2022

  Business Development Manager
• 

  Cardinal

  Jul 2022 - Jul 2023

  Warehouse Manager
• 

  MOVE Logistics Group

  Jul 2023 - now

  Operations Manager