Armaghan Ahmad

Experience

• 

  Four Seasons Hotels and Resorts

  Dec 2020 - Mar 2021

  Industrial Trainee

  Gained hands-on experience across all four major departments—Front Office, Food & Beverage, Housekeeping, and Food Production—while working under the direct guidance of the Front Office Manager, Food & Beverages Manager, and Indian Specialty Chef. Additionally, had the opportunity to work at Mumbai’s highest sky bar, AER Lounge, managing high-end guest experiences. Successfully adapted to challenges while working amid the pandemic, ensuring service excellence in a dynamic environment

• 

  IFORTIS WORLDWIDE™

  Sept 2021 - Oct 2021

  Marketing and Sales Intern

  Successfully completed my Marketing and Sales internship at IFORTIS WORLDWIDE, a subsidiary of American Ruler Private Limited. I worked on ‘ABHIMAAN,’ a prestigious contest organized by IFORTIS WORLDWIDE in collaboration with Unique World Records and the International Book of Records. During this project, I gained valuable insights into Standard Operating Procedure-1 (SOP-1) and successfully completed assignments related to it, enhancing my understanding of structured business processes and operational efficiency Show less

• 

  CAREER DREAMS EDUCATIONS

  Sept 2021 - Nov 2021

  Human Resources

  Actively participated in Career Conclave – Aarambh 2021 on October 6 and attended an interview training session on October 17. During this program, I worked on several key aspects, including:Creating a self-introduction video and refining resume-building skills.Designing certificates and posters for the event.Handling database management for two days.Conducting peer interviews and mock assessments.Generating leads for Aarambh 2021, contributing to outreach and engagement efforts.This experience enhanced my presentation, networking, and organizational skills, preparing me for real-world professional interactions Show less

• 

  McDonald's

  Jul 2022 - Aug 2023

  Increased stores average sales from 4 lakhs to 6 lakhs per day, GC count from 450 to 600, average check from 250 to 300Winning "Store of the Year" by executing quarterly plans, setting goals, analysing, strategizing & monitoring Achieved exceptional metrics, including MD, OSAT, Assembling Time, Complaints per Million, and R2P, resulting in team incentives through sales and thorough NSF Audits showing my Award-Winning Management Handled role of 3 departments acted as Customer Experience, Food Quality & People development manager Conducted Food safety inspections, managed inventory and performed roles of Open and Close in-charge, Hired & Trained employees, promoted upselling, managed bulk orders, and ensured excellent Customer service, exemplifying and driving effective & dynamic Leadership. Managed theme-based projects and oversaw Drive ThruAwarded with LOR and Gift hamper by Operations Director for Going the Extra Mile in Customer experience Mastered and Excelled in the Shift Management Excellence Course by McDonald’s for giving proficient results Show less

  • Assistant Restaurant Manager

    Jul 2022 - Aug 2023

  • Management Trainee

    Jul 2022 - Apr 2023
• 

  Indian Institute of Management Sirmaur

  Aug 2024 - now

  Admissions Committee

  Onboarded 155 Bachelor of Management Studies (BMS) students, ensuring a smooth registration and transition process.Acted as a liaison between BMS students and the IIM Sirmaur administration, fostering clear communication and resolving student queries.Created a dedicated WhatsApp group as an official communication channel for addressing admission-related queries.Played a pivotal role in the Junior Admission Committee, demonstrating strong organizational and team collaboration skills.Promoted IIM Sirmaur on social media platforms, providing timely updates about important events within and outside the institution.Designed impactful graphic materials for the admissions process and institutional events, enhancing communication and establishing a professional visual identity. Show less

• 

  The Foreign Language Institute

  Sept 2024 - now

  Sales And Marketing Intern