Priyanka Kammar

Experience

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  State Bank of India

  Aug 2013 - Oct 2013

  Customer Service Intern

  I had taken up internship in SBI for a period of 2 months, where I had to access the level of cutomer satisfaction in the bank. Interacting with almost 200+ customers of various backgrounds did not only help me access the level of customer satisfaction , but also exposed me to several areas of improvement in the bank which impacted the customer's view about the bank. I put forward these ideas in a document and presented the same to the Chief Manager. My ideas and way of representation was highly appreciated and recognized. Show less

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  Bharat Electronics

  Oct 2013 - Apr 2014

  Project Student

  Bharat Electronics (BEL ) is a multi-product, multi-technology, multi-unit company servicing the needs of customers in diverse fields in India and abroad.My areas of interest has always been process improvement by studying the current practice of any given scenario. I, along with 3 of my project team members whose interests were aligned with mine, decided to study and optimize the outsourced transport services in BEL.This study required me to communicate with the transport department regarding the current practices in the company.Over a period of time, we changed the manual process of recording the distance and kilometer(trip sheets) to an automatic process by inculcating 'in-cab devices' into the vehicles. This resulted in considerable drop in the annual expenditure of the company and our work was highly recognized. This study was supplemented with my course 'Lean six sigma' which I had taken up prior to this project. Show less

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  Accenture

  Jul 2014 - May 2017

  Software Engineer

  I started my career in IT as a Software Engineering Associate. Reporting on time, well informed of the work assigned to me, researching/learning from my peers, pro-active participation in problem solving and willing to expand my knowledge on the technologies involved were few of the responsiblities and expectations of me, which I have successfully full-filled in the project.I have also received continuous appreciation from my supervisor/Project Manager for the work showed-cased by me and I have been awared as 'Star of the Quater ' as a reflection for my work.Roles and Responsibilities:- Understanding the requirements and based on them I have prepared the Estimates, Financial and Technical Specifications involved in the project all by myself.- I have developed a new letter in thunderhead, along with 2 of my team members, and deployed successfully into production.- Making Static and Dynamic changes, in the letters based on the user requirements.- Creating UT test cases and checking for successful UT Cases and capturing defects.- Performing System Integration testing and User Acceptance testing and capturing defects.- Fixing defects raised by user on HP – Quality Center proactively.- Documentation as per project standards and getting approvals for the same, required for Deployment.- Final deployment in to production region.- Providing after deployment support for the production team for an agreed time period. Show less

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  IBM India Private Limited

  May 2017 - Mar 2018

  Senior System Engineer
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  TCS

  May 2018 - Dec 2019

  IT Analyst
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  EY

  Dec 2019 - Jan 2021

  Consultant
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  Wipro Digital Operations and Platforms

  Jul 2021 - Jun 2024

  Technical Lead
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  Accenture

  Jul 2024 - now

  Development Team Lead