Guna Murugesan (Ex Vanguard Logistics, MSC, UASC)

Experience

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  Essjay Ericsson India pvt ltd

  Oct 2015 - Oct 2016

  Graduate Trainee Engineer

  Responsibilities handled:➢ Taking care of Fiber routes about 800 kms of intercity Fiber and 90 kms of intracity Fiber.➢ Performing optical fiber splicing and OTDR.➢ OTDR testing and LSPM testing.➢ Route survey of new OFC routes POI, Backbone and NLD.➢ Supervision of trenching, HDD, duct laying, Fiber optic blowing.➢ Coordinating with the NOC team for closure of the trouble ticket (TT).➢ Handling the splicing team for fiber faults in critical situations.➢ Coordinating with the field team for making the site up.➢ Vendor management for timely completion of quality work.➢ Performing regular alarm monitoring and fault rectification.➢ Identifying and maintaining the critical spares.➢ Leading Fiber team efficiently. Show less

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  United Arab Shipping Company Ltd.

  Nov 2016 - Aug 2017

  Process Associate - Short Term Pricing

  Responsibilities handled:➢ Filing Rate Agreements (CRA) for the customers including many key clients like SABIC, KuehneNagel, DHL, DSV and much more.➢ Consolidating the rate sheet and create upload sheet for CRA filing in TRUST.➢ Creating a New CRA in TRUST as per Sales Requirement.➢ Communicate the filed rates to the customers along with the surcharges instruction.➢ Filing surcharges OCE, BAF, CAF, PCC, LSC, SUE, ADE, SEC, DOC, OTHC, DTHC, ERS, OOG,OWS, PSS, WAR, DEM, DET.➢ Audit the CRA's done by teammates to ensure the team accuracy.➢ To give the rate difference from market rate and TMU rates to the pricing and yield manager to finalizethe rate to the customers.➢ Responsible for allocation of work to the team members.➢ Update the rates for CRA before the SLA. Show less

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  MSC Service Center India Private limited

  Dec 2017 - Jan 2022

  Export Documentation Senior Executive

  Responsibilities handled: ➢ Prepare bill of lading as per vessel/voyage with a high focus on quality and accuracy of documents issued.➢ Prepared and processed export documentation according to customs regulations, laws and procedures.➢ Verified client information and validated data on shipping paperwork and internal and customer documents.➢ Execute all shipper requested changes to bills of lading as well as manifest corrector requests. ➢ Classifications HTS.➢ Responsible for creating new bookings and confirm based on the voyage. ➢ Process amendments, rolling of bookings if any subsequent changes in bookings, ensuring any changes to transport are notified immediately. ➢ Examine shipment contents processed by the teammates and compare with records such as Shipping instruction, manifest, Invoice, or orders to ensure the accuracy. ➢ Effectively communicating with internal and external customers ➢ Trains new and current employees on customs regulations, laws, procedures and individual customer SOP.➢ Handling match code creation for new customers. ➢ Created and implemented SOP for Chile, Ecuador and Israel Export documentation and achieved 100% accuracy in export documentation. ➢ Motivated and encouraged team members to communicate more openly and effectively.➢ Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. ➢ Reviews reports and asses workload daily to meet seasonal fluctuation needs and assigns users as needed.➢ Implemented new working process that delivered continued improvements.➢ Prepare materials for meetings and provide post-meeting follow-up notes. ➢ Compile/report agreed weekly/monthly performance metrics and highlight issues on an ongoing basis. ➢ Planned and supervised shipments from front office/agency to service center users and assigned the shipment to the team based on the cut off vessel and FIFO. Show less

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  Vanguard Logistics Services

  Apr 2022 - Mar 2023

  Senior Pricing Analyst

  Responsibilities:• Collaborated with Route Manager to update Liner/Carrier rates in the system, ensuring accuracy and efficiency.• Managed vendors to maintain high service levels and competitive rates, enhancing customer satisfaction.• Facilitated customers in obtaining quotes for specific trade lanes and transport types, delivering responsive and tailored customer service.• Corresponded with overseas agents, providing quotes and exemplary customer support.• Ensured accuracy in LCL rates, conducting reviews and rectifying any invoice discrepancies.• Proficient in managing various surcharges (GRI, BAF, CAF, PSS, IMO2020, ERS) and understanding local and destination charges (D/O, OTHC, DTHC, ISPS, ITF, PSC, PLF).• Analyzed pricing data for sales trends and future projections, contributing to informed decision-making.• Coordinated with the National Pricing Center to incorporate Tariff rates into the quotation module, ensuring comprehensive and updated quotes.• Prioritized and organized tasks effectively to achieve operational goals efficiently.• Evaluated tender sheets received from clients, liaising with trade lane managers to obtain updated rates for tender files and communicated consolidated data to clients.• Recorded win/loss data on quotes, gathered from sales representatives, and updated them in the system.• Conducted training sessions for new and current employees on customs regulations, procedures, and customer-specific SOPs.• Proficient in data analysis and advanced mathematical calculations, enhancing decision-making processes.• Prepared and delivered Monthly, Quarterly, and Yearly reports to stakeholders, providing insights into the total number of quotations generated from the system. Show less

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  A.P. Moller - Maersk

  Dec 2022 - now

  Tender Partner - Tender and contract Management

  Proficient in understanding customer requirements and tender packages, developing strategies through stakeholder coordination, including Customer Success Partners and Customers.Responsibilities: • Managed a diverse account portfolio, ensuring long-term success by demonstrating product/service value and identifying growth opportunities through data analysis. • Ensured adherence to designed process maps and executed tenders to Sales within defined SLAs. • Clarified bid conditions and efficiently managed tender preparation, contributing to cost and price calculations. • Monitored bid management alignment with organizational requirements and analyzed customer terms for participation in tender processes. • Conducted calls with Sales and Customer Success Partners (North American cluster) to gather required information for corresponding tender requests. • Coordinated with trade and pricing managers to ensure competitive market rates and collaborated with trade and marketing teams to leverage rate reductions in sales for business acquisition. • Accountable for delivering IQ/IE, reducing disputes across the board related to rates, DnD, and payer/terms by accurately filing contracts in systems within SLA. • Managed end-to-end tender processes for global customers, serving as a single point of contact for Account Owners and maintaining effective communication for understanding tender details and customer needs. • Maintained updated contractual terms overview for tendering clients, including rate and terms validity, rate structures, BAF types and clauses, VIP, credit terms, freetime agreements, and other special terms.. Identified trends and collaborated with teams to enhance customer experience. Show less