LUIS A. RAMOS

Experience

• 

  Harman/Becker Automotive Systems

  Sept 2005 - Feb 2009

  Electronic Technician
• 

  Crestron Electronics

  Feb 2009 - Jan 2010

  Electronics Technician
• 

  Leica Camera Inc.

  Jan 2010 - Jul 2011

  Camera Repair Technician
• 

  Canon USA

  Jul 2011 - now

  - Assist Engineers on special project and special repairs for all markets. - Pre & Post-sales support to new and existing customers in Latin America and U.SA. - Perform repairs on Broadcast lenses and related material for U.S.A and Latin America dealers. - Instructing Technicians, Camera operators and Engineers on various techniques using, presentations, hands-on labs, and self-paced study. - Analyze repair data for Latin America dealer service repair records to track timely and professional effective service. - Provide schematic technical drawings and training to dealers for effective customer support. - Perform on-site support and preventive maintenance for U.S.A and Latin America customers.- Communicate comprehensive verbal and translate detailed company technical data in Spanish. - Travel 80% of time to L. America markets and domestic, for technical and field support. - Work closely with special Pro-Optics engineering assignments. Show less

  • Sr. Specialist, Quality Engineering

    Jan 2017 - now

  • Specialist, Quality Engineering

    Jun 2015 - Jan 2017

  • Technical Support Engineer

    Mar 2014 - Jun 2015

  • Technical Support Representative I

    Jul 2011 - Mar 2014