Emma Halstead

Experience

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  Emma's Childcare

  Jan 2015 - Jan 2017

  Childcare Provider

  Changed diapers, provided medication daily, and prepared meals, snacks, and drinks for children with allergic limitations. Taught classical guitar lessons to both children and provided individual daily and weekly schedules to further improve their skills. Confronted negative and aggressive behavior when necessary and implemented strategies that decreased this behavior in the future.

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  CRISP & GREEN®

  May 2019 - Aug 2019

  Service Crew

  Single-handedly went above and beyond the job description to keep the dishwashing area, the line, the smoothie station, as well as the food prepping station impeccably clean and organized. Increased staff efficiency by developing a novel organization system for adding ingredients to each salad. Highly skilled in addressing customer complaints and questions. Processed customer orders, handled cash, bagged orders, washed dishes, prepped food for the line, prepared beverages, and completed over 100 online orders a day in an accurate and efficient manner Show less

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  Cloaked in Confidence

  Jan 2021 - now

  CEO, Founder, Jewelry Designer at Cloaked in Confidence

  Execute every step from idea conception to sale, continuously handle customer questions, needs, and concerns. Create marketing and social media content with graphic design and photography work. Constructed a strong customer base through engaging with customers in an understanding manner, quickly solving issues, and following up with customers’ satisfaction with their purchase. Responsible for maintaining operational standards, customer service levels, driving sales, budgeting and controlling labor, visual standards, inventory control, and scheduling. Show less