Shikha Chawla

Experience

• 

  ADFC

  Jan 2012 - Nov 2012

  Operations Executive

  • Credit Card Operation Department.• Calling Customer for updating details if any missing in system or any changes.• EMI Conversion , Soft copy conversion.• Make sure Customer receive Statements on time.

• 

  Tata Consultancy Services

  Feb 2014 - Jul 2015

  Senior Associate

  • Gas/Electricity Billing.• Generating Invoices for N-Power.• Tools SAP/ CRM / SHAREPOINT

• 

  Accenture in India

  Dec 2016 - Feb 2018

  Invoicing/Billing Invoicing/Billing

  • Senior Accountant associate

    Dec 2017 - Feb 2018

  • Accounting Associate

    Dec 2016 - Dec 2017
• 

  AB InBev GCC India

  Mar 2018 - now

  • Working for Credit & Collection, managing all day to day operations.• Maintaining Critical compliance & controls to be at 100%.• Monitoring Critical path & Project plan. GL Reconciliations.• Client Management on day to day basis.Meeting monthly KPI's & SLA's. • Create & implement strategies to increase the number of successful collection on outstanding debt.• Reducing the overall AR risk of non-payments through credit risk management.• Develop best-in-class analytics solutions / algorithms for Credit risk. Develop recommendations on financial remediation path for high risk portfolios.• Publish monthly KPI's to Top management & Stakeholders.• Support audits of credit reports.• Working on risk reduction project.• Extend credit lines to customers or negotiate prepayment. To ensure follow up on collections & chargebacks , process cash application , deduction and allowances . Show less

  • Credit Collection Senior Analyst EUROPE

    Feb 2024 - now

  • Cash Application Senior Analyst EUROPE

    Sept 2021 - Jan 2024

  • Cash Application Senior Analyst NAZ

    Oct 2019 - Aug 2021

  • Invoicing Analyst

    Mar 2018 - Sept 2019