Stephanie Koval

Busser and Hostess

1000 followers

Cleveland, Ohio, United States

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Timeline
About me
Marketing Coordinator at FCSLA Life
Education
- The Ohio State University
  2018 - 2022
  Bachelor of Science - BS Hospitality Administration/Management
Experience
- Arrabiatas Mayfield
  Sept 2016 - Aug 2019
  Busser and Hostess
- The Ohio State University
  Aug 2018 - May 2022
  Graduate
- Produce Place and Deli
  Apr 2019 - Aug 2020
  Deli Worker
- The Blackwell Inn
  Aug 2019 - May 2023
  ● Sold and detailed social events, weddings, corporate events, and events 30 days out● Upsell Enhancements for quality guest experience● Generated over $120K in Guestroom and Event Revenue ● Prospect potential clientele. Familiarize with competition and research current trends to ensure hotel was up to date with customers wants and needs● Coordinate and schedule posts for social media (Facebook, Twitter, Instagram, and LinkedIn)● Respond to guests' comments/messages left on social media● Analyze social media trends to gain followers and receive guest engagement Show less
  - Catering Sales Manager/Social Media Coordinator
    Dec 2022 - May 2023
  - Front Desk Supervisor
    Aug 2021 - Dec 2022
  - Banquet Server
    Aug 2019 - Oct 2021
- Curl Market
  Aug 2020 - May 2021
  - Student Lead
    Jan 2021 - May 2021
  - Student Assistant
    Aug 2020 - Jan 2021
- Aloft Hotels
  Jun 2023 - Jun 2024
  Assistant General Manager
- FCSLA Life Insurance & Annuities
  Jul 2024 - now
  Marketing Coordinator
Licenses & Certifications
- Servsafe Certified
  American National Standards Institute
  Oct 2020
- AHLEI Orlando Florida Certificate in Planning and Control for Food and Beverage Operations
  AHLEI - American Hotel & Lodging Educational Institute