William McDowell

Experience

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  Gore Bay Manitoulin Airport

  Apr 2007 - Aug 2010

  Airport Attendant

  Work independantly and without direct supervision to maintain safe and efficient operation accross many sectors. Worked with customers on travel and business arrangements to have needs met upon arrival or departure. Maintained facility, including marshalling, refuelling, and handling of aircraft. Enforce and recommended elements of operating procedures, safety management systems, and cooperation with the Canadian Border Services Agency-requiring collaboration of procedues.

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  Red Lodge Resort

  May 2008 - Aug 2010

  Operations Assistant

  Oversaw operations of resort, preforming emergency and preventative maintence. Also involved in groundskeeping and safety implementation. Assisted in customer relations. reception, and service where needed. Managed on-site harbour and boat rentals, entailing aquatic maintence and probelm solving.

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  Canadian Warplane Heritage Museum

  Apr 2010 - May 2012

  Catering Waiter

  Ensured event was prepared and ran according to schedule. Utilized situational awareness to avoid disruption. Addressed guest concerns in a timely manner. Made certain that venue was clean and secure upon completeion

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  Alpine Access

  Jun 2011 - Dec 2011

  Customer Care Representitve

  Assist customers with thier concerns as a representative for the company in a professional manner. Requires the ability to navigate through many systems, while simultaneously addressing customers concern and applying the relevant policies.

• 

  Jazz Aviation LP

  Jul 2012 - May 2018

  Responsible for on-going project implementation and inventory mangement. Lead Administrator for Electronic Flight Bag and Internal Communications deployment. Also responsible for onboarding of new hire classes and administering leave of absence flow.Works with multiple interruptions and several deadlines, required to prioritize taks and delegate on a regular basis. Provide support to upper management and control processes that maintain document currency. Also responsible for daily reports and staff requests. Deals with confidential information within an open office setting. Along with maintaining inventory of supplies and providing upkeep to multiple work centres. Ensure On Time Performance metrics are met by using software and communication skills to plan for and deal with operational issues. Requires a large amount of operational knowledge and problem solving. Liason with flight crews and various departments and contractors to meet needs of departure. Track delays and monitor problematic departures. Provide next day, as well as live gate and customs planning.

  • Base Administrator

    Nov 2016 - May 2018

  • Administrative Assistant - Central Region

    Apr 2014 - Oct 2016

  • STOC Coordinator

    Jul 2012 - Apr 2014
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  Self-employed

  Nov 2018 - Feb 2020

  CPL Student
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  Leading Edge Geomatics

  Aug 2019 - May 2022

  Survey Pilot and Project Specialist

  Responsible for flight safety, efficiency and on-site decision making. Required to complete own dispatch, weather assessment, and make all PIC decisions as well as manage the survey crew.Also overseeing technical projects in off-time, including Transport Canada submission and policy writing.

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  SkyNorth Air Ltd

  Aug 2022 - now

  First Officer

  Responsible for Medevac Operations as a First Officer in a multi-crew environment