Charitha Ferrer

Experience

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  Rural Development Trust (RDT)

  Oct 2021 - Jan 2022

  Data Entry Assistant

  - Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

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  McDonald's

  Jun 2022 - Oct 2022

  Crew Member

  - Took orders, collected payments, and packed meals.- Provided excellent customer service by greeting customers and meeting quality expectations.- Worked well with others and accepted coaching and feedback from trainers and managers.

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  Norlane Community Centre

  Nov 2023 - Apr 2024

  Social Work Placement Student

  First placement as part of the BSW (500 hours) - Observed and analysed interactions between staff and clients, applying theoretical knowledge from social work studies to understand and evaluate the dynamics at play, and linked observations to academic learning, fostering deeper understanding and critical thinking.- Was part of weekly food bank sessions, effectively communicating with culturally and linguistically diverse clients, demonstrating quick thinking in translating while adapting to various forms of communication such as translation apps and providing assistance as needed, while maintaining professionalism and patience.- Contributed to the research project "Unstructured Movement for Health," undertaking tasks such as conducting research, designing surveys and flyers, collecting and analysing data, composing professional emails, and creating presentation materials, showcasing strong organisational and research skills.- Actively participated in team meetings and supervision sessions, expressing thoughts, feelings, and ideas, contributing to discussions aimed at enhancing the effectiveness of programs and services provided by the centre, and demonstrating a commitment to collaborative problem-solving and professional development. Show less

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  Barwon Health

  Jul 2024 - Oct 2024

  Social Work Placement Student

  Second placement as part of the BSW (500 hours)Mental Health & Wellbeing Local:- Participated in face to face, telehealth and outreach appointments- Observed and participated in intakes and assessments, and completing Initial Assessment and Referral (IAR)- Wrote detailed case notes and mental state examinations (MSE)- Referred clients to relevant internal and external services - Worked in collaboration with the intake team, peer support workers, MHAOD support workers, senior clinicians, and the social prescribing team to provide comprehensive care for clients- Collaborated in daily huddles, clinical team meetings, and multidisciplinary meetings (MDTs) to discuss care plans, consumer progress, risk registrar and pilot program reviewsJigsaw:- Observed and participated in face to face and outreach appointments, follow up appointments, risk assessments and conducting sensory profiles- Collaborated closely with social workers, psychologists, psychiatric nurses, and psychiatrists to support client mental health and well-being through multidisciplinary care- Provided ongoing support along with clinicians and participated in care plan discussions in multidisciplinary meetingsProfessional development seminars attended:Biopsychosocial assessments, SW recording in medical records, working with refugees and newly arrived individuals, SW theory to practice, family violence, working with people with personality disorders, working with trauma, working with vulnerable children, harm reduction, working with people who are experiencing suicidal behaviours, medico legal (POA, informed consent, VCAT), SEWB, Mental Health Act (2020) Show less