Steve Klaprat

Experience

• 

  Eastern Sales Ltd

  Jan 1986 - Jan 1987

  Inside Sales Representative

  provide automobile sales and leasing information to potential clients and fulfill their purchase requirements

• 

  Tara ford

  Mar 1987 - Jan 1990

  Motor vehicle repair tchnician

  motor vehicle repair technician

• 

  McPhillips Lincoln Mercury

  Jan 1990 - Nov 1993

  Responsible for addressing customer vehicle concerns as well as recommending and up selling required services. Received awards from Ford Motor company for outstanding achievements(2nd in Western Canada) ensure accurate diagnosis and repair of motor vehicles

  • Customer Service Representative

    Oct 1990 - Nov 1993

  • RED SEAL JOURNEYMAN AUTOMOTIVE TECHNICIAN

    Jan 1990 - Oct 1990
• 

  McPhillips Lincoln

  Jan 1993 - Jan 1997

  Body Shop Manager

  budgeting,daily operations,insurance company relations,claims processing,staffing,training

• 

  McPhillips Lincoln Mercury

  Aug 1997 - Nov 1999

  Parts Manager

  controlled inventory levels, daily stock orders,developed and implemented wholesale sales strategies

• 

  Woodhaven Lexus Toyota

  Dec 2000 - May 2005

  managed staff in daily operations, controlled warranty expenses,created annual budgets and performed daily financial analysis budgeting,daily operations,insurance company relations,claims processing,staffing,training

  • Service Manager

    Oct 2003 - May 2005

  • Body Shop Manager

    Dec 2000 - Oct 2003
• 

  Birchwood Collision centre

  Jan 2006 - Sept 2012

  General Manager

  responsible for all aspects of business, budgeting,expenses,staffing,vendor and insurance company relationships

• 

  Birchwood Automotive Group

  Sept 2012 - Aug 2014

  Operations Manager-Collision Centre

  daily operations,production,quality controls

• 

  Selkirk Chrysler Dodge Jeep

  Sept 2014 - Mar 2015

  Fixed Operations Manager

  overseeing all aspects of service and parts departments

• 

  Eastern Chrysler

  Jun 2015 - Oct 2019

  responsible for collision centre operation shop productivity. lead contact with insurance companies, process insurance amendments . leverage technology to provide a better working environment for consumers and staff

  • Collision center manager

    Jun 2016 - Oct 2019

  • Production Manager

    Jun 2015 - Jun 2016
• 

  Vickar Ford

  Oct 2019 - Sept 2022

  Body Shop Manager
• 

  Self Employed

  Aug 2022 - Dec 2022

  Collision Center manager
• 

  The Jim Pattison Auto Group

  Oct 2022 - now

  Collision Center manager