Tom Nguyen, PMP

Experience

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  VIA Rail Canada

  Aug 2016 - Dec 2016

  Continuous Improvement Engineer

  Established effective communication between cross functional teams to design equipment and optimize flow of production.Located opportunities for improvement while applying Lean manufacturing methodologies and production management tools.Prepared and delivered presentations regarding the progression of ongoing projects to managers and production team members.

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  LA Fitness

  Jan 2017 - Aug 2017

  Assistant Operations Manager

  Lead weekly meetings to develop a strong team of Service Reps who strive to achieve company goals and reflect company values.Located equipment suppliers and ensured products do not exceed budgets and product quality matches company standards.Resolved any customer account issues and complaints regarding the facility while leaving clients satisfied.Set monthly goals, created work-plans, and executed with strategy to meet or exceed these goals.

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  Reality Measurements Inc.

  Oct 2018 - Aug 2019

  Project Engineer

  • Proficiently operated state-of-the-art surveying and 3D laser scanning technologies requiring high attention to detail and accuracy.• Responsible for on-site set-up of technology, data collection and registry, and generation of 3D point cloud models.• Established effective communication between cross functional teams to design equipment and optimize flow of production.

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  YaYA Foods Corp.

  Aug 2019 - Feb 2020

  Project Manager

  • Responsible for overlooking and scheduling preventative maintenance to all systems within the production area.• Establishing effective communication across various departments to ensure that production is on schedule.• Analysis and in-depth understanding of production systems, providing improvement recommendations for problem areas.• Sourced equipment providers, guaranteed adequate stock of essential components, and maintained product quality in alignment with company standards.

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  PALFINGER North America Region

  Feb 2020 - Feb 2022

  Project Manager

  • Responsible for driving lean projects across the facility by facilitating cross-departmental meetings, ensuring tasks are delegated and project milestones are achieved.• Increased efficiency of manufacturing processes by 30 percent by analyzing the current state and recommending new equipment investments which saved the facility $xM per year.• Achieved a 25 percent reduction in manufacturing process inefficiencies within the organization by implementing plant layout optimization.• Proficiency in managing Bill of Materials (BOMs), engineering change orders, and technical documentation. Ability to maintain accurate records and communicate changes effectively.• Demonstrated proficiency in supply chain operations encompassing material forecasting, procurement, and logistics.• Gathered data, conducted analysis, and executed enhancements for value streams and process workflows within the plant. Show less

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  PSD Citywide Inc.

  Mar 2022 - Jan 2025

  Project Manager

  - Managed full project life cycles using Agile and Waterfall methodologies, leading the execution and successful delivery of multiple projects, coordinating cross-functional teams, and ensuring alignment with client expectations and deadlines- Conducted thorough analysis of client asset data, performing lifecycle and risk assessments, and developing mitigation strategies to manage obstacles during execution, ensuring projects met long-term sustainability, scope, time, and budget goals- Liaised between departments, facilitating communication to create, manage, and monitor budgets, improving resource allocation and cost management- Support municipal clients with asset management improvement initiatives and contribute to infrastructure financing, business case development, and condition assessments.- Prepared detailed project documentation, including project charters, status reports, and post-project reviews, to ensure consistent, transparent communication with all stakeholders- Spearhead research into Asset Management best practices to shape infrastructure policy and enhance operational efficiency.- Drive continuous process improvements through project management methodologies to improve team performance, project outcomes, and customer satisfaction. Show less

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  Digital Onboarding, Inc.

  Feb 2025 - now

  Implementation Project Manager

  ● Responsible for coordinating the delivery of client services solutions to customers● Leads multiple projects of varying complexity and size from inception to completion;facilitates project planning sessions with internal stakeholders to determine the scope and objectives of each project; works with business stakeholders to establish business objectives; designs project plan, develops timeline, identifies project milestones, and tracks performance against business objectives and timeline● Delegate tasks to various team members and manage successful completion of tasks, guiding team on various technical and functional aspects and removing any roadblocks● Maintains project notes, databases, and other records; monitors measures and communicates with the customer and other stakeholders on status of specific projects and assignments● Work creatively and analytically to problem-solve technical and non-technical project roadblocks, identify and manage risks and manage team issues● Build effective project teams utilizing communication and team building skills● Keep stakeholders and project team members informed of status and issues utilizingclear, consistent and timely communications● Develop an understanding of the business processes and teams you are supporting andleverage your application knowledge and experience to collaborate as solutions aredefined● Participate in establishing PMO practices, templates, policies, tools and in thedevelopment of effective business partnerships Show less