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Jannie Van Der Schyf

TelecomTechnician

371 followers

City of Johannesburg, Gauteng, South Africa

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Timeline
About me
Services Account Manager (SAM) at Dell Technologies
Education
- Pretoria Technicon
  1981 - 1983
  National Technical Diploma Telecommunication Electrical/Electronics Maintenance and Repair Technology N4 / N5 / N6
- Hercules High School
  1976 - 1980
  High School Grade 12 (Matric)
Experience
- Department Post and Telecommunications
  Dec 1981 - Mar 1989
  TelecomTechnician
  Installation and maintenance of:-- Digital Carrier systems- Coax systems- Fiber Optic systems- Microwave Systems
- Maintek (Technoplus Services)
  Mar 1989 - Dec 1992
  Customer Engineer
  Installation and Maintenance of Mainframe CPU's and attached peripherals.IBM, Hitachi
- Amcotec (Pty) Ltd
  Jan 1993 - Oct 2008
  Senior Customer Engineer (Mainframe)
  Installation and Maintenance of Mainframe CPU's and attached peripheralsIBM, Hitachi, Storagetek
- Dell Technologies
  Nov 2008 - now
  Services manager, Johannesburg, Pretoria, Durban, Cape Town District Services Manager - Johannesburg, Pretoria, Durban Management SupportWFM SMEInstall Base SMEBEN MemberMonitor CE routes to ensure service deliveryMonitor various queues to ensure correct procedures are followedTechnical Support to the field when requiredDrive and optimise special projects
  - Senior Advisor, Account Services Management
    Mar 2019 - now
  - Midmarket Services Manager
    Nov 2017 - Mar 2019
  - District Services Manager
    Apr 2016 - Oct 2017
  - Senior Customer Service Engineer
    Nov 2008 - Apr 2016
Licenses & Certifications
- EMC Isilon Solutions Specialist
  EMC Education
  Feb 2014