Michael Rauth

Experience

• 

  SMI Promotional Products

  Aug 2014 - Apr 2016

  Account Executive

  •Converse with marketing professionals in an array of industries to help further promote their brand identity through different promotional means such as shirts, hats, bags, pens, tech items, etc.•Network at many different industry Tradeshows and Expos.•Social Media: Keep Facebook, Instagram, and Blog up to date with new marketing trends as well as Merchandise.•SMI is the preferred supplier for Live Nation and Ticketmaster; producing concert memorabilia for over 50 major world tours. Show less

• 

  Downtown Spirits/Drizly

  May 2016 - Feb 2017

  Alcohol Delivery Driver

  • Process live and scheduled orders for delivery through the Drizly App.• Work in-store at Downtown Spirits assisting customers as well as upkeep of shelves.• Downtown Spirits has hundreds of spirits, over 800 beers, and 4000+ wines.

• 

  Bellevue Healthcare

  Feb 2017 - now

  - Manage a team of 10 customer service representatives.- Oversee timesheets, monitor sales, and conduct one on one meetings with employees for monthly check-ins. - Facilitate all incoming orders and communications from hospital referrals.- Manage logistical operations for deliveries/pickups.- Run sales reports and conduct meetings to improve corporate goals.- Hire and train new employees. - Managed referral accounts for major hospitals around Seattle, which entailed fulfilling daily orders on essential medical equipment efficiently and effectively.- Communicated with referrals on a monthly basis to ensure quality service. - Managed a team of store associates, which entailed monitoring sales, overseeing timesheets, and conducting sales meetings.- Tracked store inventory and ordered equipment as needed from contracted manufacturers. - Met with Vendors to bring in new products to showcase.

  • King County Customer Service Manager

    Oct 2023 - now

  • King County Referral Account Manager

    Oct 2022 - Oct 2023

  • Seattle Showroom Manager

    Jun 2022 - Oct 2022

  • Customer Service Lead

    Sept 2019 - Jun 2022

  • Customer Service Rep I-III

    Sept 2017 - Sept 2019

  • Delivery/Respiratory Technician

    Feb 2017 - Sept 2017