Tami Bench

Experience

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  Apartment

  Jan 2013 - Aug 2022

  Property Manager

  Managed 80-unit apartment complex by overseeing day-to-day operations and coordinating maintenance and tenant requests, resulting in tenant satisfaction rate and reducing vacanciesSupervised subordinate staff by providing clear direction, performance evaluations, and training, ensuring efficient property operations and compliance with policies, improving operational efficiencyCoordinated and evaluated community by applying strategic planning, vendor management, and compliance checks, ensuring adherence to all organizational policies and local regulationsRented apartments and assessed marketing efforts by conducting market analysis, executing targeted outreach, and following up with prospective tenants, leading to increases in leasing ratesPrepared, processed, and signed all leases by maintaining accurate records and utilizing property management software, reducing lease processing time and minimizing documentation errors Show less

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  DreamRealtyGroup

  Sept 2020 - now

  Real Estate Associate
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  HOA

  Aug 2022 - May 2023

  Property Manager

  Managed LCAM responsibilities by implementing streamlined processes and fostering strong relationships with residents and board members, resulting in increased resident satisfactionStreamlined property maintenance processes by implementing new digital work order system, contributing to reductions in response times and increased resident satisfactionResolved resident complaints within 48 hours by introducing structured issue-tracking system and enhancing communication channels, significantly improving community relations and trustConducted regular property inspections and negotiated with contractors to address maintenance issues proactively, reducing emergency repair costs and extending lifespan of community assetsDeveloped and executed comprehensive community engagement plan, including monthly events and newsletters, which led to an increase in resident participation and stronger sense of community Show less

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  Insurance

  Apr 2023 - Mar 2024

  Premium Auditor

  Conducted audits by telephone to determine the accurate earned premiums due by utilizing detailed audit scripts and systematic questioning, resulting in reduction in premium discrepanciesEnsured correct application of insurance classes and adherence to company procedures by reviewing financial records and cross-referencing with policy guidelines, enhancing audit accuracyReviewed audit results with producers, underwriters, insureds, and Premium Audit leadership through structured meetings and detailed reports, enhancing communication and resolution efficiencyIdentified and resolved discrepancies by analyzing audit data and conducting follow-up inquiries, which contributed to an increase in overall audit qualityPrepared management reports and analyses of discrepancies in insured reported information by compiling data and applying advanced analytical techniques, improving reporting accuracy Show less

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  Manufacturing

  Apr 2024 - Sept 2024

  Operations Coordinator

  Maintained all equipment records by carrying out digital tracking system, contributing to reductions in equipment downtime and improved inventory accuracySpearheaded all maintenance for facility by coordinating with contractors and scheduling regular inspections, leading to a rise in operational efficiency and reduced emergency repair costsAssisted Operations Manager with various tasks, including employee retention, training, and management by developing and executing training programs, enhancing staff performanceOptimized operational workflows by conducting thorough process analysis and implementing new procedures, decreasing project turnaround time and improving team productivity Show less

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  Manufacturing

  Apr 2024 - Jul 2024

  Human Resources Coordinator

  Maintained all employee and applicant documentation by implementing digital filing system and organizing documents by category and date reducing retrieval timeTracked employee development and disciplinary actions by creating centralized database and scheduling follow-up meetings, leading to an increase in timely performance reviewsOversaw recruiting tasks including job requisitions, placing ads, reviewing applicants, and conducting interviews by standardizing procedures, which cut hiring time and enhanced candidate qualityEnsured compliance with USCIS Form I-9 Employment Eligibility Verification by conducting audits and providing training session, achieving 100% compliance during internal reviewsDistributed employee performance evaluations to appropriate management by setting up automated notification system and tracking deadlines, ensuring evaluations were completed on time Show less

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  Property Management

  Sept 2024 - now

  Director of Maintenance and Facilities

  Spearhead all maintenance for properties by coordinating with contractors and scheduling regular inspections, leading to a rise in operational efficiency and reduced emergency repair costsOptimize operational workflows by conducting thorough process analysis and implementing procedures, decreasing project turnaround time and improving productivityStreamline property maintenance processes by utilizing digital work order system, contributing to reductions in response times and increased owner/resident satisfactionResolve resident complaints by utilizing structured issue-tracking system and enhancing communication channels, significantly improving owner/resident relations and trustConduct regular property inspections and negotiated with contractors to address maintenance issues proactively, reducing emergency repair costs and extending lifespan of community assets Show less