Natasha Fernandez

Experience

• 

  Boys & Girls Clubs of America

  Feb 2017 - Nov 2019

  Health and Life Skills Assistant

  Health & Life Skills Programs help kids in our community develop an understanding of nutrition, physical fitness, and social responsibility. Specific programs for boys and girls are designed to boost self-esteem and build the skills needed to become caring, responsible adults.

• 

  Self-employed

  Jan 2018 - now

  Small Business Owner

  KickzForKidzMKE is a children’s online shoe store that has been operated locally since 2018. KickzForKidzMKE provides our customers with high-quality shoes reasonably priced.

• 

  Aflac

  Mar 2018 - Mar 2019

  Agent
• 

  T&H Auto Sales and Service

  Jan 2019 - Jan 2020

  Office Manager

  Overseen administrative activities of the organization. Responsible for staff scheduling, data entry, accounts receivable and payables, cashiering, manage records, and improved cross-department internal communication. Designed online marketing ads and promotions. Managed all social media platforms

• 

  SiriusXM

  Mar 2019 - Mar 2020

  SiriusXM Radio Call Center

  Responded to inbound calls, connected vehicles, and landline calls from customers of one or more OEM programs. Delivered an exceptionally high level of customer service and sales quality that meets the high expectations of SiriusXM subscribers and OEM clients. Educate customers regarding subscription status, renewals, upsell, process payments, transfer, and cancellation to maximize subscriber retention.

• 

  Christian Servants Home Care

  Sept 2021 - now

  Direct Care Worker

  Support physically or mentally challenged individuals in their everyday lives. Extensive experience with dementia patients and mentally ill individuals. Responsibilities include physical therapy, medication distribution, emotional support, assisting with basic needs, and informing physicians about uncommon events.

• 

  SuperFluid Solution Corp

  Aug 2022 - now

  Social Media Marketing Specialist