Denis Lila

Experience

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  Sustainable Agriculture Support for Albania

  Jan 2011 - Jan 2013

  Parttime Assistant

  Promoting authentic albanian products from all around the country and different regions. Helping different group of local farmers on developing and improving better ways of traditional producing. Representing authentic albanian products in different fairs.

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  Gruppo Vezza S.p.A.

  Feb 2013 - Mar 2015

  Telemarketing, contacting to British, Norwegian, Dutch and Danish clientele informing, advertising & selling Italian goods.Evaluation of recruitment through interviews and language skills check-test. Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties.Provided exceptional customer services with greeting and acknowledging all customers in a friendly, professional manner.Demonstrated knowledge of company's mission, purpose, goals, and the ability to help employees successfully achieve them.Revealing & discovering the weaknesses and strengths of each team member.Organizing daily, weakly and monthly workload for each telesales representative. Teaching selling techniques through the application of telemarketing, training Operators to observe and use correctly the management selling skills.Provided additional training to members of my team Show less

  • Team Leader / Supervisor

    Feb 2013 - Mar 2015

  • Telesales Specialist

    Feb 2013 - Jul 2013
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  Alumil S.A.

  Feb 2018 - Dec 2022

  In charge for designing all marketing strategies, campaigns and actions for Alumil-Albania & Kosovo. Monitoring digital campaigns and report analyze in terms of reach, impressions, views, CTR, CPC and lead generation out of all digital channels and social media.Leads analyze and insertion into CRM leveraging to the sales team for further follow up.Content planning for the website and managing the company web-page through CMS.Newsletters planing towards different target groups every month concerning the company products, services, projects and corporate news to increase brand awareness.CRM implementation & administration to all departments concerning costumer activity.Events, fairs, exhibitions and other advertising activities participating & representing Alumil Brand and products. Show less

  • Marketing Executive

    Jul 2021 - Dec 2022

  • Marketing Coordinator

    Feb 2018 - Aug 2021
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  Drips Marketing

  Feb 2020 - now

  Founder