Xavier Llopis Plasencia

Experience

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  Spanish Commercial Office of the Embassy of Spain

  Nov 1998 - Dec 2000

  ICT Officer

  Responsible for the day to day management of the internal IT system, Policy of Backups, Network security (virus, proxy, router configuration) DDBB Administrator of “Fondo Documental” internal DDBB, as well as liaising with head office in Spain (System Analyst, Administrator NT, Exchange, IIS, LAN/WAN communications, Hubs, Routers, HelpDesk, web manager (FrontPage, HTML, JavaScript,....) Post in Sofia, Bulgaria and Vienna, Austria.

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  Telefonica

  Apr 2001 - Apr 2002

  Computer Engineer

  Task developed at “Gerencia de Plataformas de Atención”. Project Manager. DDBB Administrator of “Docured”, internal DDBB. Computer Engineer in Windows NT and Sun Solaris. Web Manager (NT, IIS, Dreamweaver, DHTML, JavaScript) Configuring, installation and Supervision of news platforms for Call Centers. Responsible of communications for International DDBB

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  United Nations

  Oct 2003 - Apr 2004

  Data Base and Administrative Manager

  Task developed at the Security Section (Personal information, attendance, logistics, new staff, assist Sec. Section Staff in computer related, …..). Plan, organize and supervise the work of the Unit during absences of the Chiefs Security Officer. Backstopping logistical task. Draft letters to external contacts. Project and monitor vacant post. Carry out duties as directed by the Chief Security Officer. Monitoring attendance of international/national Security Staff, to receive and process all their leave/ORB applications, MOPs for approval, assist to the meetings and draft the minute Show less

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  Italceramica

  Jun 2004 - Aug 2005

  Export area manager

  Area Manager USA, Canada, Asia, Oceania, Caribbean Islands, UK and Ireland. Deal directly with around 300 customers from 20 different countries, managing a team of 15 people in different areas I was taking care of, monitoring needs, questions, novelties….. from clients and customers on site and by phone, email, fax, post….

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  Invest in Spain

  Dec 2005 - Jan 2007

  IT Manager

  Liasion between builders and suppliers to develope all IT systems in the new Office. Responsible to monitoring all on going budgets and projects to be developed in the Agency related with the IT Dpt. Responsible for the day to day management of the internal IT system. Working with Windows 2003 Server, Windows SQL Server. Linux. Deploy Policy of Backup, Network security (virus, proxy, router configuration) internal DDBB Analist/Administrator, as well as liaising with IT support Office (System Analyst, Exchange, IIS, LAN/WAN communications, Switch, Routers, internal HelpDesk, web manager (Dreamweaver, HTML, JavaScript, VB Programing, ASP.....) Show less

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  European Commission

  May 2007 - now

  Regional ICT Officer

  07.2019-Present, Balkans and Turkey: Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, Serbia and Turkey09.2015-06.2019 MENA region: Iraq, Lebanon, North Sudan, West Bank, Yemen, UAE, Eritrea, Algeria, Tunis, Libya, Israel, Egypt, Syria.09.2010-09.2015. Eastern Europe: Armenia, Azerbaijan, Belarus, Georgia, Moldova and Ukraine. 05.2007-08.2010. Eastern Africa: Sudan and Kenya IT Management. Technical, functional and integration testing, analysis and system evaluation, Manage servers, tuning, upgrade OS. Computer diagnostics, technical assistance, repair hardware, software, peripherals. Install new applications on the servers and the workstations including acceptance tests. Define, prepare, distribute and support IT reference solutionsApply IT quality plans defined by the organization. Improvement and maintenance of IT tools, products, projects, services and standardized IT models deployed in Delegation. IT support in service management. 2nd and 3rd IT support. Assist and train end-users IT related software/HardwareFollow-up of incident and perform debugging and reporting of incidentsSupervision of network and telecommunications. Deploy and manage the computer network and telecommunications of the Delegation on the basis of the instructions provided by Headquarters.Supervise the operation of the networks and the telecommunication services. IT Security. Implement and apply security rules and procedures in force at the Commission.IT training. Inventory and analyse the local IT training needs, provide necessary didactic materials. within the Delegation.Assistance in the management of sub-contracted IT activities. Contribute to the definition of IT terms of reference.Prepare IT calls for tender (equipment, services) Participate in IT technical evaluations.Ensure follow-up of IT contractual performance (deadlines, specifications, expenditure etc.) and reporting procedures Show less