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Allison Agnew

Allison Agnew

Customer Service Representative

Followers of Allison Agnew80 followers
location of Allison AgnewMcKinney, Texas, United States

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  • Timeline

  • About me

    Senior Operations Specialist at McGriff Insurance

  • Education

    • Baldwin Wallace University

      2003 - 2005
      Early Childhood Education and Teaching

  • Experience

    • Pickett Insurance

      Aug 2008 - Oct 2009
      Customer Service Representative

      Assisted clients with policy changes and renewals● Multi-lined existing clients● Policy reviews to ensure accuracy of coverages and discounts● Executed and submitted required paperwork● Payment reminder calls

    • Kurtin Insurance & Financial Services

      Oct 2009 - Mar 2023
      Operations Manager

      New hire on-boarding and training● Agency management system set-up, optimization, staff training andaccuracy auditing● Creation and optimization of daily workflows, agency processes andemployee training path● Creation and maintenance of multiple production based reports● Processing incoming commissions● Employee Benefits management● Creation and management of file auditing process to ensure 100% accuracy

    • McGriff

      Mar 2023 - now
      Senior Operations Specialist

  • Licenses & Certifications

    • Insurance Agent (Health, Property, Casualty)

      Texas Department of Insurance
      Jun 2007

    • Insurance Agent, Property & Casualty

      Texas Department of Insurance
      Jun 2007