Jonathon Smith

Experience

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  Lowe's Companies, Inc.

  May 2002 - May 2006

  Customer Service Associate

  •Provided excellent customer service through direct interaction and by phone •Exercised successful persuasive skills in a retail environment Learned extensive product and service knowledge •Recognized by supervisors as being efficient and detail oriented •Advised customers on project tools and needs •Developed merchandising strategies to increase sales.

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  Walgreens

  May 2006 - Apr 2016

  Certified Assistant Store Manager

  •Managed team of 15 professionals •Reduced monthly store expenses by $320/month after reviewing expense ledgers thus eliminating unnecessary costs •Developed department's first incentive performance plan which motivated staff and resulted in a 12% increase in sales •Earned State Certification in pharmaceutical education to help aid in prescription filling and bookkeeping •Trained, coached and mentored staff to ensure smooth adoption of new program •Served as mentor to junior team members •Resolved customer complaints efficiently and effectively •Communicated sales goals and opportunities •Motivated associates to work efficiently as a team •Positively managed associate scheduling •Initiated, planned, and held successful community events•Helped manage and cycle inventory to alleviate unnecessary costs •Successfully interviewed/hired staff Show less

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  Continental

  Apr 2016 - Aug 2017

  Production Scheduler

  -Schedule Materials in a Just-In-Time System-Schedule Production in a Lean Manufacturing Environment -Manage & Cycle Inventory to alleviate unnecessary costs and waste-Supervise 3rd Party Logistics carriers to ensure timely materials-Utilize SAP Software to maintain inventory-Use Microsoft Office (Excel, Outlook, PowerPoint) to coordinate tasks-Apply and Understand A3 and 8D problem solving techniques-Serve as a primary contact for multiple suppliers-Create production orders daily Show less

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  OhioHealth

  Aug 2017 - now

  - Audit multiple 340B covered entities for medication purchasing - Advise entire health system of 340B pharmacy compliance concerns- Rectify and resolve pharmacy compliance issues - Educate associates and leadership of findings and corrective action plans- Develop standard work processes to avoid unnecessary adverse risk- Facilitate training for associates with outside 340B consulting firms - Procure prescription drugs through various distributors and suppliers- Utilize Epic software & Manage Willow Inventory software - Obtained 340B University Certificate- Create Purchase Orders to purchase prescription drugs and medical supplies- Thoroughly Use MacroHelix software to generate reports and comply with 340B program guidelines

  • 340B Program Pharmacy Support Specialist

    Feb 2023 - now

  • Medication Sourcing Administrator

    Aug 2017 - Mar 2023