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Karlo Kampanello

Karlo Kampanello

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  • Timeline

  • About me

    GAM @ Infobip Ltd.

  • Education

    • Faculty of Transport and Traffic Sciences

      2013 - 2018
      Telecommunications Management

  • Experience

    • Iskon

      Feb 2013 - Jun 2019

      • Call Center Supervisor

        Jul 2016 - Jun 2019

      • Call Center Agent

        Feb 2013 - Jul 2016

    • Infobip

      Jun 2019 - now

      Managing and supporting accounts of strategic importance for the companyBilateral cooperation with some of the biggest customers and suppliers/aggregatorsWorking closely with BA/BG and all stakeholders.Consulting clients on the best way of using channels, products and solutions, taking into account cost-benefit efficiency and user experience, while also engaging in other business ventures.

      • Global Account Manager

        Jan 2023 - now

      • Account Executive

        Jan 2021 - Jan 2023

      • Customer Success Manager

        Jun 2019 - Jan 2021

  • Licenses & Certifications

    • SaaS Certification

      Infobip
      Apr 2020

    • HansenBeck Sales Excellence

      Hansen Beck
      May 2022

    • Call Center Academy

      Radilica d.o.o.
      May 2019