Jess Postma

Experience

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  Vanguard University Theatre Dept.

  Sept 2009 - Dec 2012

  Box Office Assistant

  Ticket sales and customer service for the Lyceum Theater at Vanguard University. Responsibilities include-Facilitate tickets sales online, in person, and over the phone- Promote shows on campus and in the community -Extensive communication via phone and email with patrons, students, and faculty- Record keeping and accounting-Referring materials to be purchased for the department's library-Handling of money including giving correct change without a cash register-Administrative assistance for faculty including mailing documents and scheduling Show less

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  Vanguard University Diversity Programming

  Jan 2012 - Dec 2012

  Events Coordinator/ Communications Coordinator

  As Events Coordinator, responsibilities include-Creating and planning events to serve the cultural competency of Vanguard University-Managing teams of volunteers including faculty, staff, and studentsAs Communication Coordinator, responsibilities include-Overseeing the advertisement of events as well as of Diversity Programming as a whole-Facilitating inter-department communication regarding cultural needs on campus-Networking with other Universities

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  Keppel Unified School District

  Feb 2013 - Apr 2015

  AVID Tutor

  Assist students grades 6-8 with their work during tutorial sessions. Responsibilities include-Ensuring students are on task-Guiding student to use appropriate questioning and problem solving skills - Monitoring students' work, answering questions they may have, and asking questions focused on guiding their understanding

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  Valley Oasis Sexual Assualt Response Services (SARS)

  Mar 2013 - Apr 2015

  Sexual Assualt Advocate

  Paraprofessional highly trained to facilitate the needs of sexual assault survivors and their families. Trained in the following areas: crisis counseling, the theory of sexual assault related to rape, incest, child molestation, adults molested as children and relating to offenders, post traumatic stress disorder, emergency room protocol, court procedure, the prosecution process, reporting, suicide and sexual assault prevention education.S.A.R.S. Advocates respond to Emergency Room at AV Hospital to provide crisis intervention to sexual assault and domestic violence survivors and their families. Advocates help support survivors and their families by connecting them with community services, facilitating communication with law enforcement and social services, accompanying in the emergency room as well as in court. Show less

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  In Home Respite and Caregivers, Inc.

  Jun 2013 - Apr 2015

  Respite Caregiver

  Providing in-home care and companionship for children with developmental disabilities. Assist with hygiene, walking, and range of motion. Meal preparation and assistance with feeding.

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  YWCA San Diego County

  Apr 2015 - Jan 2021

  As Lead Case Manager for the Becky's House Transitional Housing Program, I provide essential services to survivors of domestic violence as well as serving in a leadership role among my peers. Lead Case Manager roles include-Maintaining accurate records of our services for finance and funders-Mediate between clients and staff when there is a grievance-Point of contact for Transitional Housing case managers.-Ensure documents used are up to date.-Complete routine file audits I meet with client's individually to provide necessary supportive services. Supportive services include-Housing-Individual case planning -Safety Planning-Identifying short term and long term goals-Court accompaniment-Referrals for counseling, housing, childcare, career services, legal assistance, etc.-Case Manager available on-site during business hours; 24-hour hotline available for emergenciesIn addition to providing supportive services to clients, responsibilities include-Mandated reporting-Keeping confidentiality-Maintaining up to date information on multiple databases-Researching resources available to clients-Attending monthly staff development training Show less *Within first 6 months in this position, I increased occupancy for my site from 40% to 100%As Case Manager for the Becky's House Transitional Housing Program, I meet with client's individually every 2 weeks during their stay in the 12-month program. Supportive services include-Housing-Individual case planning -Safety Planning-Identifying short term and long term goals-Court accompaniment-Referrals for counseling, housing, childcare, career services, legal assistance, etc.-Case Manager available on-site during business hours; 24-hour hotline available for emergenciesIn addition to providing supportive services to clients, responsibilities include-Mandated reporting-Keeping confidentiality-Maintaining up to date information on multiple databases-Researching resources available to clients-Attending monthly staff development training Show less

  • Lead Case Manager

    Jan 2019 - Jan 2021

  • Case Manager

    Jun 2016 - Jan 2019

  • Residential Specialist

    Apr 2015 - Jun 2016
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  Center for Thoughtful Lasting Change

  Jul 2015 - Apr 2016

  Behavior Interventionist

  Provide individualized behavior intervention using ABA behavioral therapy methods to children diagnosed on the autism spectrum.

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  Tragedy Assistance Program for Survivors

  May 2017 - now

  Childcare Provider

  Contracted through Munchkin Care to provide trauma-informed childcare to children ages 0-10 at TAPS events. The children in our care often have trauma responses due to losing a loved one close to them and therefore it is imperative that we are knowledgable about trauma responses and appropriate interventions.

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  Center for Community Solutions

  Jan 2021 - Jul 2023

  * Provide training to new employees and facilitate skills practices for new employees and community partners.*Facilitated a workshop on consent for LGBTQIA+ survivors in the communityCore Responsibilities-Case planning and advocacy for clients fleeing abusive partner and/or sexual assault including safety planning, assisting with applications, providing referrals, and meeting with community partners on client’s behalf-Trauma-informed education and training for employees, clients, and community partners-Maintain updated resource information-Assist with daily operations of confidential shelter Show less

  • Interim Residential Services Manager

    Feb 2023 - Jul 2023

  • Family Advocate

    Jan 2021 - Feb 2023