
Annick Gunn
Manager

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About me
Operations Manager at The Sharon Ketko Group
Education

Thomas Jefferson High School
-
University of North Texas
-Business Administration Hotel, Motel, and Restaurant Management
Experience

Hyatt Hotels and Resorts
Jun 1986 - Dec 1999ManagerWorked in all Rooms Division capacities for the resort division of Hyatt for twelve plus yearsDuties include:• Maintaining the highest quality of customer service at 4/5 Star Resorts, located in Scottsdale, AZ., Palm Spring, CA., San Antonio, TX., and Dallas, TX.• Worked in all areas of the hotel as a departmental manager – Rooms Executive, Front Desk, Concierge, Housekeeping, Recreation, Reservations, Communications and Laundry.• Managed, supervised and scheduled up to 285 employees in one single department.• Interviewed, hired and trained all staff for all positions.• Created annual financial budgets for all departments that I supervised• Purchasing all hotel supplies for the room’s division areas monthly.• Provided training, and support for all lower level managers and employees. • Shared my vision of #1 customer service with all staff and had an incredibly dedicated staff with less than 10% turnover.• Earned manager of the quarter and manager of the year awards multiple times.• Consistently promoted out lower level managers to department managers in other areas.• Participated as an opening team manager for other Hyatt’s across the U.S. several times a year as the new hotels opened. Show less

Homemade Gourmet®
Nov 2000 - Jan 2011Executive DirectorHomemade Gourmet® is for People who ENJOY Connecting and Creating GREAT Tasting, Home-Cooked Food, Fast!

Jewels by Park Lane
Jan 2011 - Jan 2013Senior Division ManagerAfter 10 wonderful years as a Director for Homemade Gourmet® a wonderful NEW opportunity came knocking at my door ~a NEW Year and NEW Career! I know it was because of the many seeds God had been dropping around me for the last few months and putting certain people and opportunities in my path to a company I had never even heard of! Jewels by Park Lane been in business for 55 years and is the largest directly selling jewelry company in the industry! Park Lane strives for excellence in jewelry in design and quality! The company has realized a profit yearly since 1955 and last year in 2010 had the highest sales year in their history! WOW!We offer an INCREDIBLE customer sale and the MOST generous HOST program I have ever seen!PLUS, our home-based jewelry business provides flexible income ...and the most lucrative profit / incentive plan in the direct sales industry! "By helping other people to achieve their dreams, the goals you have set for yourself will become a reality." I would Love to Help You...Come Join me in my New Journey of Fun, Flexibility, Fashion and Friends!The Possibilities are Endless! Blessings to you!Annick M. Gunn /annick.gunn@gmail.com (214) 578-4421 /www.myparklane.com/agunnSr. Division Mgr. /Jewels by Park Lane “Since 1955” ~ Join The World's Leading Direct Sales Jewelry Party Plan Company! We Have the Highest Paid Fashion Directors in the Industry!Book Your "Guilt Free" BLING BASH Jewelry Party Today!"Take the first step in faith. You don't have to see the whole staircase, just take the first step." -- Dr. Martin Luther King Jr. Show less

Aqua~Fit Swim, Fitness, Yoga, Rehab Wellness Center
May 2012 - May 2017Front Office AssistantPosition with many hats! Love what I do...meet people everyday and help them to get healthier with all of the services we offer. Take care of all client needs. It's a GREAT place come check us out! www.aquafitplano.com

Ray of Light Senior Assisted Living Homes
Feb 2017 - May 2019Assisted Living ManagerOPEN and Taking Care of Your Loved Ones! A dream come true...we never know where God may lead us, but the journey is always better when we follow :-) So excited about our Villa Grove residence!A Loving Senior Assisted Living Home...We know the responsibility of choosing a care facility for a loved family member is a very stressful and emotional process and can create a great deal of anxiety. We understand how you feel. We can help! Our faith based home is located in a quiet, secure, beautiful, Dallas neighborhood conveniently located off of Frankford and Dallas North Tollway. We provide nutritious meals and fun activities.But what is most important is the tender loving care your family member will receive at Ray of Light Homes. We treat your loved one as a valued and respected member of our own family, providing you with peace of mind.You will LOVE our home...Contact me for a tour today! (214) 901-4613So much more - check out our website - www.rayoflighthomes.com Show less

The Sharon Ketko Group
May 2019 - nowOperations Manager
Licenses & Certifications
- View certificate

Assisted Living Manager Certification
Volunteer Experience
Custer Road United Methodist Sunday School Teacher
Issued by Plano on Aug 2004
Associated with Annick Gunn
Languages
- enEnglish
- frFrench
- spSpanish
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