James Barber

Corporate Technical Support Engineer

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Wilkesboro, North Carolina, United States

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Timeline
About me
Business Execution Administrator at Wells Fargo
Education
- East Wilkes High School
  1990 - 1992
- Wilkes Community College
  2012 - 2013
  CCNA CERTIFICATION CLASS NETWORKING A
  CCNA NETWORKING ACADEMY
- Mars Hill College
  1992 - 1997
  Business, Management, Marketing, and Related Support Services
  MARS HILL COLLEGE HALL OF FAMEJames Barber- Inducted 2006Men's Basketball - Guard (1994-97) ... Sixth all-time scorer in Mars Hill history with 1,831 points ... Second all-time scorer in SAC history ... Three-time All-SAC selection (1995, 1996 & 1997) ... Named to SAC All-Tournament team in 1996 ... Named to All-Tournament team at Southern Indiana Invitational (1995), Virginia Union Invitational (1994) and Marriott Classic 1995 ... At induction all-time leading scorer in SAC Tournament… Show more MARS HILL COLLEGE HALL OF FAMEJames Barber- Inducted 2006Men's Basketball - Guard (1994-97) ... Sixth all-time scorer in Mars Hill history with 1,831 points ... Second all-time scorer in SAC history ... Three-time All-SAC selection (1995, 1996 & 1997) ... Named to SAC All-Tournament team in 1996 ... Named to All-Tournament team at Southern Indiana Invitational (1995), Virginia Union Invitational (1994) and Marriott Classic 1995 ... At induction all-time leading scorer in SAC Tournament history (174) and in a single SAC Tournament (79) ... All-time leader in 3-point field goals made for a SAC Tournament career (23) and a single SAC Tournament (14) ... All-time leader in SAC history in field goals made (662) ... Sixth all-time in MHC history in points scored in a season (609) ... Sixth all-time in MHC career scoring average (17.1) ... Third all-time in MHC history in free throws made (437) and second all-time in free throws made in a single season (159).SAC HALL OF FAME 2011 Show less
Experience
- Concord Telecommunication
  May 2000 - Mar 2002
  Corporate Technical Support Engineer
  -Managed day-to-day computer support and networking problems with all external vendors.-Helped with resolving router connection issues.-Troubleshoot WAN problems including Frame-Relay, ISDN, T1, and DSL high-speed connections.-Setup and configured corporate FTP, Email, and Web related issues.-Helped manage internal servers running Windows 2000, & IIS
- TEKsystems
  May 2002 - May 2003
  XP Systems Engineer
  -Helped provide system administration duties for network servers including Active Directory.-Image and Ghost new client workstations using Symantec Ghost v7.5.-Monitored the incoming Remedy trouble ticket queue for troubleshooting client and network issues.-Handle desktop and laptop support for all internal employees.-Configure all internal handheld PDA software, digital cameras, and other peripherals for use by corporate users.-Help test new software that may evaluated for implementation with the XP rollout Show less
- Wells Fargo
  Oct 2003 - now
  Business Execution Administrator
  -I help troubleshoot corporate-wide DVR & Alarm systems support within Security Equipment Services. Handling installs, certifications, and troubleshooting on the network.-Experience with all 3 corporate DVR systems including (Troubleshooting, Certifications, PM checks, QC checks and day to day Health Monitoring issues that arise).-Help perform DVR server maintenance and the installation of new alarm lines for the department.-I also assist local PD and FBI agents with robbery support. Pulling images and video needed for prosecution.-I help train new employees on procedures and process in the SES Department to get them up to speed with our everyday workflow and responsibilities. Show less
Licenses & Certifications
- CCNA & CCNA SECURITY