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Miguel Rodrigues

Miguel Rodrigues

Operations Controller

Followers of Miguel Rodrigues443 followers
location of Miguel RodriguesCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Senior Manager Fulfilment Optimization

  • Education

    • Abotts College

      2007 - 2008
      Matriculated

    • University of Johannesburg

      2009 - 2012
      Bcom Honours Logistics management

      Activities and Societies: UJAM society

  • Experience

    • Belfreight Shipping Management Services

      Nov 2012 - Feb 2015
      Operations Controller

      Managed third-party international freight forwarding and clearing management across the entire supply chain.

    • Massbuild (Pty) Ltd

      Mar 2015 - Jun 2021

      Internal Auditing:Oversaw quarterly audits for Distribution Centres, ensuring efficient, compliant operations. Validated paperwork, provided risk-oriented reviews, and ensured adherence to internal controls and policies. Delivered concise feedback for senior management.Quality Assurance:Managed QA for Gauteng Distribution Centre, enforcing processes, reporting incidents, and conducting root cause analyses. Controlled labor costs, prioritized high-risk vendors/stores, and maintained a motivated, empowered team with strong performance management. Show less

      • Senior Supply Chain Analyst

        Feb 2019 - Jun 2021

      • Supply Chain Optimisation Analyst

        Mar 2017 - Jan 2019

      • Logistics Reporting Manager

        Jan 2016 - Feb 2017

      • Process & Compliance Officer

        Mar 2015 - Jan 2016

    • Massmart

      Jul 2021 - now

      Driving Pickup & Delivery (Fulfillment) Optimization through innovative network design, DC2Home implementations, and strategic returns management for Group Massmart. Spearheading middle-mile strategy and enhancing operational efficiency across the Pickup & Delivery team. Leading inventory processes, executing ATP models, and designing fulfillment strategies to ensure operational efficiency while achieving strategic goals. Notable achievements include implementing DC2Home Inventory systems and achieving record-breaking peak sales performance in 2022 through hybrid inventory management. Led a team of Productivity Managers, contributing to future fulfillment strategy and operational execution. Developed best-way reporting for eCommerce performance management, achieving a 95% pick SLA and 90%+ on-time delivery.

      • Senior Manager II : Fulfilment Optimisation

        May 2024 - now

      • Senior Manager I : Inventory & Network Optimisation

        Jul 2022 - May 2024

      • Senior Manager I : Productivity

        Jul 2021 - Jul 2022

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Miguel Rodrigues
      High Achiever of the Year Massmart Feb 2023 Awarded in recognition of my exceptional efforts to develop Massmart as the leading eCommerce destination of choice in (South) Africa
    • Awarded to Miguel Rodrigues
      Annual Top Achievers Awards Function Department of Transport and Supply Chain May 2013