Ilana Greenwald

Experience

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  New Orleans Office of Homeland Security and Emergency Preparedness

  Jan 2014 - May 2015

  Emergency Management Assistant

  • Stationed in the Emergency Operation Center (EOC) to support activities during drills or real emergencies.• Developed, conducted, and facilitated 50+ engaging emergency preparedness information sessions for groups of 30-100 individuals to enhance city-wide readiness and provide guidance on evacuation options.• Focus areas in hurricane preparedness, risk assessment, risk management, community outreach, crisis communications, emergency logistics, emergency readiness, and event planning.

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  Evacuteer.org (non-profit)

  May 2015 - May 2017

  Emergency Planning, Project, and Outreach Specialist

  • Created and composed the New Orleans City-Assisted Evacuation Plan (CAEP), outlining the safe and dignified evacuation of 50,000+ people in the event of a mandatory evacuation of New Orleans, LA. • Spearheaded the recruitment, hiring, and training of 500+ evacuation volunteers, equipping individuals with the necessary skills and knowledge to support evacuation operations in the event of an emergency.• Played a pivotal role in the coordinated and effective emergency response efforts to mitigate the impact of Louisiana's Unnamed Floods of 2016 for 200+ families, contributing to local volunteer relief operations. Show less

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  California Conservation Corps

  May 2017 - Jan 2022

  • Microsoft Office Suite, Microsoft Dynamics NAV Enterprise Resource Planning (ERP) System, Google expert.• Specialties: logistics coordination, inventory control, supply management, forecasting, sourcing, warehousing• Boosted operational performance by 30%, leading to cost reductions through streamlined processes.• Collaborated cross-functionally with customer experience, quality assurance, distribution, and production teams to provide comprehensive vendor support, optimize inventory management, enhance operational efficiency, and deliver exceptional customer service throughout the procurement process.• Executive Assistant to Administrative Officer, expertly handling difficult and timely tasks, resolving key issues. Show less • Enacted a multi-step Emergency Response Plan (ERP), establishing an Incident Command System (ICS), to effectively manage and contain 150+ COVID-19 cases on-site, resulting in a 50% reduction in transmission.• Provided strong and effective leadership during emergencies, implementing innovative solutions to address emerging challenges, improve response effectiveness, and ensure business continuity.• Deep understanding of emergency planning, emergency response, and crisis management, with expertise in disaster preparedness strategies, emergency plan creation, and enacting emergency protocols. Show less

  • Procurement and Administrative Specialist, Supply Chain Manager, Customer Experience Specialist

    Jan 2020 - Jan 2022

  • Emergency Manager for the COVID-19 Pandemic

    Jan 2020 - Jan 2022

  • Wildland Firefighter and Fire Crew Supervisor, Firefighter Specialist

    May 2017 - Jan 2020
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  Ilana Michelle Consulting LLC

  Jan 2022 - now

  Emergency Manager
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  VMA Tax and Business Services

  Jan 2022 - now

  Business Services, Finance, and Accounting Consultant

  • QuickBooks, Quickbooks Online (QBO), HubSpot, Highrise expert.• Provides comprehensive suite of business services to 85+ clients, facilitating streamlined business processes by maximizing financial efficiency, optimizing productivity, and implementing strategic cost-saving measures.• Skilled in accounting, bookkeeping, high-volume accounts payable/receivable, financial transaction management, bank reconciliation, financial reporting/analysis, budgeting, payroll processing, risk/crisis management, financial contingency planning, business resilience strategies.• Masterfully manages administrative and personal tasks, providing top-notch, discreet support to executives, handling calendars and emails, scheduling appointments, coordinating meetings, and assisting with projects. Show less