Keith Chan

Experience

• 

  Singtel

  Jun 2011 - now

  I was responsible to generate, maintain and further develop sales for my allocated customer accounts and territory. I developed, managed and maintained strong account relationships with the customers. Additionally, I worked cross-organizationally to coordinate pre-sales, professional services, and support resources to drive successful ICT infrastructure solutions / Telecommunications solutions for customers.Responsibilities:-- Manage assigned territory/accounts by nurturing business relationships with clients, understanding their business needs, and managing the sales process with an understanding of the client’s buying process;- Measure, monitor and manage accounts sales performance and provide updates to management;- Develop and execute the client account strategy that defines how we will help the client fulfil their business needs, grow and differentiate themselves;- Participate and coordinate the appropriate pre-sales, services and support resources to successfully deliver solutions to clients;- Responsible for driving revenue, profit and client satisfaction for your assigned accounts;- Negotiate and close terms and conditions of agreements to deliver win-win solution for our clients and represent the clients to communicate their needs to relevant departments in SingTel/NCS;- Work with in a collaborative sales approach in engagements where opportunities for your product or solution are presented, establishing a strong team selling approach;- Develop and cultivate strong relationships with key decision makers in the market and partners in the ecosystem of your product or solution e.g. Infrastructure Management & Solutions, Cyber Security, Cloud solutions and Managed Services and Telcommunication services- Business development with partners to further develop markets for SingTel/NCS Show less 1. Generate, maintain, and further develop sales forecasts for allocated customer accounts and territory.2. Develop, manage and maintain strong account relationships jointly with accounts team.3. Work cross-organizationally to coordinate pre-sales, professional services, and support resources to drive successful ICT infrastructure solutions for customers.4. Manage assigned territory and accounts by nurturing business relationships with clients, understanding their business needs and managing the sales process with an understanding of the client's buying process.5. Measure, monitor and manage accounts sales performance and provide updates to management.6. Develop and execute the client account strategy that defines how we will help the client fulfill their business needs, grow and differentiate themselves.7. Participate and coordinate the appropriate pre-sales, services and support resources to successfully deliver solutions to clients.8. Responsible to driving revenue, profit and client satisfaction on assigned accounts.9. Negotiate and close terms and conditions of agreements to deliver win-win solutions for clients and represent the clients to communicate their needs to relevant departments in SingTel/ NCS.10. Work with accounts team in a collaborate sales approach in engagements where opportunities for your product or solution are presented, establishing a strong team selling approach.11. Develop and cultivate strong relationships with key decision makers in the market and partners in the ecosystem of Cloud Computing solutions.12. Business development with ICT partners to further develop markets for SingTel/ NCS.13. Creation of workshops with SingTel Account Management team as well as teams from ICT partners. Show less

  • Channel Sales Manager

    Dec 2019 - now

  • Sales Manager

    Aug 2015 - Dec 2019

  • Sales Manager - ICT Solutions

    Jul 2013 - Aug 2015

  • Inside Sales Specialist - SaaS

    Jun 2011 - Jul 2013